Top Takeaways from the Cox Automotive Service Industry Study

The auto care industry is expected to reach $400 billion by 2025 — but customers are losing trust in dealer service departments, creating opportunity for competition to step in.

This eBook highlights:

  • Why trust is the top reason service customers return to dealerships
  • How fixed ops teams can leverage transparency to boost profitability
  • The top digital features customers want from dealership service departments
  • Successful techniques to win back the trust of your service customers — and earn their business for life
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