In 2022, only 29% of phone ups receive a call back after their initial call to a dealership was missed. Without proper insight into call data, high-value customers slip through the cracks. Car Wars' data analysts conducted research on thousands of automotive dealerships to determine why dealerships struggle to connect inbound phone leads and how to resolve this common challenge. Download this research study to ensure your team connects with more customers and uncovers missed opportunities.
Download to discover:
- Seven stand-out trends that affect call connection rates at your dealership
- How specific times of the day, days of the week, and holidays impact call connection
- Noteworthy trends as to why calls from specific marketing sources aren’t getting connected
- How to ensure no Sales opportunity slips through the cracks