5 Notorious Mistakes Your Sales & Service Teams Make in Outbound Phone Handlin

Did you know, 80% of outbound calls made by dealers aren't connected with a customer? Or, that over 9% of inbound calls to Service Departments are about the status of a vehicle? Join our Car Wars experts — Cassie Broemmer, Curtis Batsel, and Ryan Pitz — in an on-demand panel hosted by Jeff Serra! They will discuss recognizable patterns in both Sales and Service Departments that may negatively impact your bottom line and customer retention rates. They'll offer actionable solutions to better manage your outbound calling processes that will put you leagues ahead of your competition. You'll walk away knowing how you can leverage the phone to increase call conversion rates and strengthen outbound phone handling across your dealership. Watch now