Ford CEO Jim Hackett says he feels the weight of Wall Street as the automaker undergoes a global restructuring. But the 64-year-old hopes to win over any doubters with a bold electrification plan and a path for dealers to capitalize on new technology.

Lincoln marketing chief Michael Sprague says fresh products and 'effortless' service experiences give the brand an opportunity to attract baby boomers, loyalists and millennials.

Scott Keogh is leading Volkswagen Group of America's effort to make EVs exciting and affordable while giving dealers a competitive edge.

‘Wow, that little girl is working on my car.' That’s one example of a customer reaction to seeing women service techs on the job at Jenkins and Wynne Ford-Lincoln-Honda outside of Nashville. The growing number of females in fixed operations at the company is helping to build trust with customers and inspire some clients to apply for jobs in a male-dominated profession.