With the microchip shortage and other supply chain hiccups making new vehicles hard to come by in 2021, auto retailers boosted their focus on selling used cars and trucks as they faced heightened consumer demand.
Big publicly owned retailers with a hefty online presence expanded their used-vehicle sales volumes in 2021, and traditional dealership groups put their backs into reeling in more used cars to bolster their inventories. The resulting sales became a lifeline for their businesses as they dealt with fewer new vehicles to offer customers.
Those efforts were reflected in Automotive News’ annual list of the top 100 retailers ranked by used-vehicle sales. The vast majority of companies on the list reported gains in the number of used vehicles they retailed in 2021.