A number of used-car auction houses are dismissing the reliability and dependability concerns of some about artificial intelligence — not to mention the Elon Musk/iRobot-inspired worries about it replacing humans and taking over the world — to embrace the technology that helps hone the vehicle imaging and inspection process.
Michael Pokora, senior director of research and development at used-vehicle online auction company ACV Auctions, which last month acquired Paris-based AI solutions company Monk for $19 million, said the anxiety is unwarranted. Machine learning is not meant to replace humans in the vehicle inspection equation, he said
"It's just a tool," Pokora said. "It's not this buzzword. It's not something that's going to just replace humans every day. It's something that's going to help us chew through all this variation, all this data, get it right the first time."