Ally Financial's first-quarter used-vehicle originations made up more than half of its auto portfolio for the fifth-straight quarter. Total auto originations dipped, driven by a decline in new-vehicle originations.

Streamlining the financing process at a dealership doesn't always take a complete overhaul. Sometimes a small enhancement can smooth and accelerate the process.

Andy Mohr Automotive Group, an 11-rooftop Indiana dealership group, is facing a class-action lawsuit after customers say they were charged an illegal document preparation fee. It is the second such lawsuit filed this month against dealerships in the state, and legislation is already in the works to legalize fees under $200.

F&I product providers have long watched and waited for the electric vehicle revolution to impact customers, but for now, few providers are responding with electric-exclusive offerings.

Mark Miller Subaru in Salt Lake City is preparing for the digital future by employing concierges who meet customers where they are for vehicle delivery or service pickup.

A large portion of car buyers would turn to third-party lead generators during their next vehicle purchase, but they aren't using the online tools because they think they have to pay for them.

If it rolls out nationwide, it could set a precedent for how automakers and dealers address one of the top factors customers cite for putting off a vehicle purchase.

Fourteen percent of new-vehicle buyers obtained financing last month with interest rates commonly associated with the used-vehicle market as automakers continued to scale back incentives, Edmunds said.

Genesis has launched an all-inclusive leasing program in Florida that lets customers combine lease and auto insurance payments. "Genesis Spectrum is a very solid next step in the evolution of subscription." says Connie Kahn, director of Genesis Finance, the brand's captive finance company.

At least one captive finance company neglected to give customers fair refunds on F&I products last year, according to the Consumer Financial Protection Bureau's latest supervisory highlights report.

Profit rose sharply at CarMax, despite a decline in store traffic, delays in February tax refunds and higher costs to acquire inventories.

Dealers should be most concerned about proposed amendments to the Safeguards Rule, which would require the use of encryption and multitiered authentication for access to sensitive customer data and periodic reports on customer data protection to the leadership team.