Recent Stories
Advisers' pay world gets a little bit flatter

Dealership service departments that have switched to flat-rate pay plans for their advisers say the system creates a more cohesive shop environment.
Dealership provides training for service technicians in Texas program

Charles Maund Toyota in Austin, Texas, is training formerly homeless people to work as service technicians.
Tire makers are rolling in

Over the past three years, foreign producers have added millions of units of new U.S. tire manufacturing capacity.
Steel suppliers plan big projects

Steelmakers are lining up billions in U.S. plant investments, and not all of it will go to traditional steel production centers.
Virginia dealership group trains nonviolent inmates to become its service techs

Virginia dealership group fights service technician shortage by training and hiring nonviolent jail inmates
GHSP saw future, put stamping in past

GHSP, a 90-year-old Michigan stamping supplier, is transforming its business from traditional metal parts to advanced technologies.
Digital tools help service departments become more efficient, transparent and profitable
Digital technology is changing the game in fixed operations. An array of software tools aids service departments in elevating practices from vehicle walkarounds to parts orders.
Why Denso is spending big in east Tenn.
Denso is spending $1 billion on a 30-year-old plant in east Tennessee. Here's why.
Shop night -- boon or bane?
Some dealerships allow service techs to work on their own cars and trucks when the shop is closed to customers. Are they boosting employee morale or risking major liability without financial gain?
Bilingual staff just the start to success
Spanish advertising, a bilingual staff and a refined sales strategy have helped Downey Nissan lead the brand in new-vehicle sales to Hispanic customers so far in 2017.
Mechanics' union encouraged by new contract with Chicago-area dealerships
The union representing Chicago-area mechanics is encouraged by its new contract with local dealerships. The contract, signed Sunday, ended a seven-week strike.
Mahle helps automakers cram for new tests
Mahle Powertrain is ramping up new emissions test procedures to meet Europe's tougher standards.
Study: Display system sales to soar at least through '22
The central information center of the automobile is going to be a gold mine at least for the next five years, IHS Markit says, with vehicle center stacks, instrument clusters and head-up displays accounting for more than $20.8 billion in global annual revenue in 2022, an increase of $9.2 billion from this year.
BeijingWest parlays MagneRide into growth
Chinese supplier BeijingWest is building its first U.S. manufacturing plant, with room to grow, to meet North American demand.
Innovators use less washer fluid to clean more surfaces
Automakers want to add external optical features, including lighting, cameras, radar and lidar. And all those surfaces will have to be kept clean of dirt and debris to work effectively.