Recent Stories
Data battle moves to statehouses

Disputes in Massachusetts and California highlight a growing controversy over the data that Internet-connected cars can produce and process.
Aftermarket suppliers battle for data

The  industry is stepping up efforts to gain access to vehicle data, arguing the information is essential to vehicle service.
Porsche techs in a class of their own

The auto retail world continues to scour for qualified service technicians. Here's how Porsche Cars North America has found more than 700 of them.
Perks that go a long way

Not-so-formal incentives can encourage employee loyalty, say industry experts and some of the Best Dealerships To Work For.
Creating loyalty takes both good pay and sincere gestures of appreciation

Small gift cards, homestyle cooking and encouraging words go a long way toward creating loyalty among dealership employees.
How Honda's oil dilution issue arose

Here's an explanation of the engine oil dilution issue potentially affecting as many as 1 million Honda CR-V and Civic models, transcribed from a video American Honda posted in October.
Honda addresses engine oil issue with extended warranty, software update

American Honda is working to stay ahead of potential consumer complaints related to a possible engine oil problem in hundreds of thousands of Honda CR-V and Civic models that have a 1.5-liter turbocharged engine.
Safety idea gets a mandate

Automakers were already testing the waters for child-detection safety features. If regulators move forward in the U.S. and Europe, the technologies would be required.
Lenders ease loan access to low-prime, subprime borrowers in Q2, N.Y. Fed says

Originations rose 1.6 percent from a year earlier for customers with credit scores below 620, and 4.3 percent for those with credit scores of 620 to 659.
Varroc goes organic with growth plan

The lighting systems supplier thought it could M&A its way to bigger size, but that strategy has gotten too expensive.
AutoNation mines a scarce resource: service technicians

Add the largest U.S. vehicle retailer to a growing list of groups with campaigns to hire technicians and make their jobs more appealing. "The industry understands it’s got a problem," says one expert.
New app aims to build business for Volvo's certified collision repair network

Volvo and CCC Information Services, the Chicago vendor behind the app, also expect CCC to get live access to telematics data from connected Volvo vehicles if sensors indicate a vehicle has been in a crash.
An unlocked door in cybersecurity: The aftermarket

British researchers found they could hack a vehicle through off-the-shelf car alarms. That's a problem.
Auto loan discrimination battle continues

When it comes to discrimination in auto lending, the debate is far from over.
Subaru's rapid growth spurs need for technicians

Subaru is working to double its force of technicians to 13,000 in the next four years to address a shortage spurred by growing sales.