Recent Stories
To score used vehicles, dealers are getting crafty

The hunt for used inventory amid record prices has forced some tough decisions and created new strategies for dealers.
Dale Pollak
Dealers should be on guard in ‘crazy' times

Cox Automotive executive Dale Pollak warns vehicle prices are plateauing after a surge that began last year, and retailers should use moderation when stocking their lots.
Some owners may not have registered their cars last year during the pandemic.
This year, vehicles returning to the roads

One might draw the conclusion that vehicles in operation in the U.S. are set to shrink, based on what happened in 2020. But so far in 2021, the trend is reversing, according to IHS Markit data.
Casting a wide net for used vehicles

Low supply and high demand — combined with the comfort of shopping digitally — has many retailers looking well beyond their home markets.
Used vehicles
Used values on a wild ride

Prices collapsed in late March and into April of 2020. They've been rising ever since.
CarMax wants to hire 1,800 for vehicle prep work

The company said it is partnering with job search site Indeed to hold career events this month while also accepting virtual applications.
Tight supply sends some prices well over sticker

Cars and trucks are in high demand and selling quickly, even with few incentives or with a "market adjustment" added to the MSRP.
Carvana, Shift and Vroom expansion
Online retailers' market expansion is heating up

Carvana, Vroom and Shift Technologies are growing their reach quickly. Another thing they have in common? They remain unprofitable.
Fleets join the club of those looking to acquire vehicles

In an upside-down used-vehicle market, rental car companies are no longer big sellers, but buyers.
ACV Auctions on Wall Street
ACV Auctions reports revenue growth and narrower loss in Q1

ACV's net loss for the period was $17.4 million, compared with a loss in the year-ago quarter of $27.5 million.
Shift billboard
Shift's sales jump, net loss expands in Q1

First-quarter revenue more than tripled to $106 million. The company's net loss grew to $42.8 million.
Vroom Q1 sales grow, net loss widens

The online used-vehicle retailer said current inventory is the right size for the unusual market. Revenue surged 57 percent to $591.1 million in the first quarter.
Justin Buzzell of #1 Cochran Automotive said the group’s training efforts will help with the customer experience.
Compliance training grows with digital retail

With some salespeople now presenting certain F&I products to customers, they need to be educated on appropriate ways to sell extras that range from less-risky add-ons such as tire or key protection to more-regulated items such as guaranteed asset protection.
Carvana makes reconditioning gains

The online used-vehicle retailer's available inventory is still pinched — down 27 percent from the previous quarter.
Carvana
Carvana doubles Q1 revenue despite lower inventory, narrows net loss

The online used-vehicle retailer said its rate of getting vehicles sale-ready has been improving.