Recent Stories
Service business shows improvement

Signs are emerging that the worst is over for U.S. dealerships' parts and service business amid the coronavirus pandemic. Still, there's a lot of stress out there.
Dave Versical
U.S. auto sales may not follow China's rebound

Auto sales are bouncing back in China following the free fall triggered by the coronavirus outbreak. Don't expect a similar pattern to unfold in in the United States.
Dave Versical
Crack the online retail code — now

The head of KPMG's auto practice thinks automakers can win big if they adopt a smart approach to online retailing and make it the essence of their brands.
Dave Versical
Hard times bred a Ford triumph

Crises often birth change. Retired designer Jack Telnack recalls how another dark time, the recession of 1980, led to the creation of one of the world's most-successful cars: the Ford Taurus.
Unwavering faith through two viral fights

For Horne Auto Fixed Ops Director Bob Cawley, who battled Guillain-Barré syndrome in 2018, getting through the coronavirus pandemic is about faith in God.
This image from a 2.5-minute video on goprojectshift.com shows the nine automaker partners in the Automotive Technician Collaborative and the annual pay that a technician can expect to earn after five years at a dealership.
Latest target in quest for service technicians: Seventh-graders

Nine automakers are joining forces in a new effort to solve one of the most vexing challenges facing dealerships.
Why monthly sales reports need to return

In the COVID-19 era, automakers that have stopped reporting monthly U.S. sales results need to bring them back. The automotive community needs to know.
The coronavirus and the test of a career

Jerry Lavine is a Syracuse-bred, Cornell-educated New Yorker with roots at Ford and Magna. Now he’s trying to build an EV for China’s Bordrin amid a global health crisis.
A 2020 echo of Max Hoffman, import legend

HAAH Automotive Holdings, which is lining up Chinese brands for the United States, is shaping up as a modern-day version of European import pioneer Max Hoffman.
A glimpse into Lexus' dealer edge

How does Lexus keep its edge with dealers? An unpublicized program, called Elevate Lexus, may provide a clue.
Sales mostly up — that we know of

Looking for trends in the U.S. auto industry's partial sales report for January? Just seven automakers reported sales, and six of them chalked up increases.
Hyundai turns up the heat on competitors

The Korean brand's decision to offer U.S. customers free maintenance — while sales are growing and quality is top-tier — puts pressure on rivals.
Ghosn's legacy in U.S. no model for running a business

Japanese prosecutors' case against former Nissan CEO Carlos Ghosn may be suspect, but his record in the U.S. is no textbook case for how to run a business.
The 2010s show why forecasts have their limits

Good forecasting matters. But the past decade has shown that crystal balls can fog up in a hurry.
Affordability hurts EV sales outlook

The outlook for electric vehicle sales in the U.S. next year looks bleak, despite a flood of new vehicles coming to the market. But answers to the EV affordability challenge could come a lot sooner than anyone expected not long ago.