Skip to main content
Sister Publication Links
  • Automotive News Canada
  • Automotive News Europe
  • Automotive News China
  • Automobilwoche
Subscribe
  • Sign Up Free
  • login
  • Subscribe
  • NEWS
    • Dealers
    • Automakers & Suppliers
    • News by Brand
    • Cars & Concepts
    • Final Assembly
    • China
    • Mobility Report
    • DE&I At Work
    • Special Reports
    • Digital Edition Archive
    • This Week's Issue
    • Access F&I
    • Service & Parts
    • Marketing
    • Used Cars
    • Retail Technology
    • Sales
    • Best Practices
    • Dealership Buy/Sell
      • Done Deals
    • NADA
    • NADA Show
    • Automakers
    • Manufacturing
    • Suppliers
    • Regulations & Safety
    • Executives
    • Talk From The Top
    • Leading Women Network
    • Guide to Economic Development
    • PACE Awards
    • Management Briefing Seminars
    • World Congress
    • Aston Martin
    • BMW
      • Mini
      • Rolls-Royce
    • Daimler
      • Mercedes Benz
      • Smart
    • Ford
      • Lincoln
    • General Motors
      • Buick
      • Cadillac
      • Chevrolet
      • GMC
    • Honda
      • Acura
    • Hyundai
      • Genesis
      • Kia
    • Lucid
    • Mazda
    • McLaren
    • Mitsubishi
    • Nissan
      • Infiniti
    • Stellantis
      • Alfa Romeo
      • Citroen
      • Chrysler
      • Dodge
      • Ferrari
      • Fiat
      • Jeep
      • Lancia
      • Maserati
      • Opel
      • Peugeot
      • Ram
      • Vauxhall
    • Renault
    • Rivian
    • Subaru
    • Suzuki
    • Tata
      • Jaguar
      • Land Rover
    • Tesla
    • Toyota
      • Lexus
    • Volvo
      • Polestar
    • Volkswagen
      • Audi
      • Bentley
      • Bugatti
      • Lamborghini
      • Porsche
      • Seat
      • Skoda
    • (Discontinued Brands)
    • Auto Shows
    • Future Product Pipeline
    • Virtual reveals (Sponsored)
      • NISSAN: 2023 Z
      • MITSUBISHI: 2022 Outlander
      • NISSAN: 2022 Pathfinder and 2022 Frontier
      • GENESIS: 2021 GV80
      • KIA: 2021 K5
      • LEXUS: 2021 IS
      • NISSAN: 2021 Rogue
      • TOYOTA: 2021 Venza and 2021 Sienna
    • Photo Galleries
    • Car Cutaways
    • Design
  • OPINION
    • Blogs
    • Cartoons
    • Automotive Views with Jamie Butters
    • Columnists
    • Guest Commentary
    • China Commentary
    • Editorials
    • Letters to the Editor
    • Send us a Letter
  • DATA CENTER
    • Tables & Lists
    • Market Reports
    • Customer Incentives
    • Monthly Vehicle Payments
    • U.S. Vehicle Registrations
    • Loyalty
    • Vehicles in Operation
    • Data Center Partners
  • VIDEO
    • Automotive News Video
    • First Shift
    • Special Video Reports
    • Weekend Drive
  • EVENTS & AWARDS
    • Events
    • Awards
    • Congress – Detroit
    • Congress – Los Angeles
    • Congress – Nashville
    • Congress – Washington, D.C.
    • Retail Forum: Chicago
    • Mobility Forum
    • Leadership Academy
    • Canada Congress
    • Europe Congress
    • Leading Women Conference
    • Retail Forum: NADA
    • Fixed Ops Journal Forum
    • Shift Publicis
    • Shift Thrive
    • 100 Leading Women
    • 40 Under 40 Retail
    • All-Stars
    • Best Dealerships To Work For
    • Notable Champions of Diversity
    • Notable Military Veterans
    • PACE Program
    • Rising Stars
    • Europe Rising Stars
  • JOBS
  • Resource Center
  • +MORE
    • Advertise
    • Leading Women Network
    • Podcasts
    • Webinars
    • In the Driver's Seat
    • Publishing Partners
    • Classifieds
    • Companies on the Move
    • People on the Move
    • Newsletters
    • Contact Us
    • Media Kit
    • RSS Feeds
    • Shift: A Podcast About Mobility
    • Special Reports Podcasts
    • Daily Drive Podcasts
    • Download Apps and Podcasts
    • AAM
    • Ally
    • Ally
    • AutoAlert
    • Bose
    • CDK Global
    • CISCO
    • CNA National
    • CNA
    • Clarios
    • Cox
    • Cox
    • Cox
    • Cyber Defense Labs
    • EY
    • Infomedia
    • McKinsey
    • Microsoft
    • Polly
    • Reynold & Reynolds
    • Spectrum Reach
    • Spectrum Reach
    • T-Mobile
    • Truist
    • Truist
    • Wolters Kluwer
    • Acxiom
    • Blue Yonder
    • CDK Global
    • Cox
    • Cox
    • DealerPolicy
    • Equifax
    • Gentex
    • IHS Markit
    • MSX International
    • Micron
    • Qualcomm
    • Remember Group
    • Reputation.com
    • Ricardo: Dave Shemmans
    • Ricardo: Marques McCammon
    • Salty
    • T-Mobile
    • APCO HOLDINGS: Strategies for handling new F&I dynamics
    • Allstate: Compliance standards are changing. Here’s what you need to know.
    • Allstate: The ABCs of maximum F&I effectiveness
    • Ally All Ears Podcast Episode | The next evolution in virtual F&I
    • Ally All Ears Podcast | How F&I is driving dealership profits
    • Ally All Ears Podcast | building customer loyalty during challenging times
    • Ally All Ears Podcast | reducing friction in the purchase process
    • Ally: All Ears Podcast | Building trust to attract and retain customers
    • Ally: All Ears Podcast | Staying competitive with vehicle acquisition
    • Ally: All Ears Podcast | Used Car Bubble
    • Ally: All Ears Podcast | practices you may incorporate into your F&I department
    • Ally: All Ears podcast Does your dealership have a talent management strategy?
    • Ally: All Ears podcast | Does your dealership have a talent management strategy?
    • Ally: All Ears podcast | Tips to refresh your F&I practices in 2023
    • Ally: Tips to refresh your F&I practices in 2023
    • Amazon Ads: Marketing tips for electric cars and alternative-fuel auto advertisers
    • Big Ass Fans: Reducing risk and productivity loss with Big Ass Fans & evaporative coolers
    • CDK Global: Shoppers make clear the service features they want
    • Capgemini: Unlocking the next turn in the mobility roadmap
    • Capital One Auto: Auto dealers are here to stay. Here’s the next step in their evolution
    • Champ: The history of titling and the cost of human error
    • Concentrix: How can customer data drive a better automotive CX?
    • Cox: Automation and the future of automotive retail
    • Cox: Transformation toward eCommerce in automotive retailing
    • Cox: Transforming F&I for Automotive eCommerce
    • Deloitte: ACCELERATING DIVERSITY, EQUITY AND INCLUSION
    • Easycare: Reinventing the service contract for EVs
    • Easycare: The importance of benchmarking your reinsurance performance
    • Effectv: Why “Customer Lifetime Value” Should Be the Auto Advertising Buzz Word for 2023
    • Experian, GroundfTruth and Spectrum Reach: Dealership marketing: Navigating automotive advertising in a post-pandemic world
    • Experian: Evolving identity beyond the “who” to enable the “how”
    • Experian: Three steps to adapting to constant change in automotive marketing
    • Haig Partners: Buy-Sell Q&A: Where the Automotive M&A Market is heading
    • Haig: Buy-Sell Q&A | Advisors add value to sales process
    • Haig: Buy-Sell Q&A | Navigating partial dealership sales
    • Haig: Buy-Sell Q&A | growth drives value
    • Haig: Buy-Sell Q&A: Future-proofing your dealership
    • Haig: Buy-Sell Q&A: What is the value of an M&A advisor?
    • JM&A Group, Easycare, Assurant: Unlocking new opportunities in F&I with digital retailing
    • Kerrigan Advisors: Interview with Baxter Auto Group
    • Kerrigan Advisors: Interview with Hitchcock Automotive
    • NEXTEER AUTOMOTIVE AND ETAS INC: Software-defined vehicles will transform auto industry
    • OEC: How to understand what customers are saying when they’re not saying it
    • PACE: Electrification Technology: Once the supply chain gets over the shock, EVs offer opportunities
    • Pace Program Navigating advanced driver-assistance systems
    • Phone Ninjas: 5 Reasons you need to use phone scripts for your dealership
    • REYNOLDS & REYNOLDS: Creating great retail customer experiences
    • REYNOLDS AND REYNOLDS: Are you ready for the FTC Safeguard Rule changes? Take this quiz to find out
    • Rey and Rey: Automation and the future of automotive retail
    • Routeone: The benefits of robust dealership reporting tools
    • Siemens: The impact of vehicle electrification and connectivity on electrical system design
    • Spectrum Reach: Playing to win: How automotive dealers can capitalize on sports marketing
    • Swiss Re: Insurers and car manufacturers: how to unlock the potential of true collaboration
    • Text2Drive: Digital retailing meets the service department
    • Trimble: The future of autonomous vehicles speeds ahead
    • Truist: Capitalize on the changing structure of auto retailing
    • Truist: Prepare now for the next era of automotive retailing
    • Urban Science: Promoting dealer-consumer alignment across continued industry evolution
    • Walbridge: Video | Walbridge Chairman on how automotive companies are navigating the electrification boom
    • Western Digital: To Meet Consumer Demand, Automakers Must Double Down on Agile Development
    • Wipro: How to address safety and security for software-defined vehicles
    • Wipro: How today’s tech decisions drive tomorrow’s sales
    • Wipro: Software Helps Address the Affordability Challenge
    • Wipro: The Promise of Software-Defined Vehicles and the Cloud Car Ecosystem
    • Wipro: Video | Wipro CTO on how OEM's are leveraging software-defined vehicle technology
    • Notarize: What to expect for the future of auto sales
    • Seagate: Unlocking value from connected-car data
    • Amazon Web Services: AI-powered supply chain decision-making
    • Epic Games: Five ways in-car designs will change in the next five years
    • Haig Partners: How are dealerships being valued today?
    • Haig Partners: Dealership consolidation trends
    • Haig Partners: Dealership valuation trends
    • Haig Partners: Dealership succession planning
    • Ally: Navigating the future of automotive retailing
    • Google: How a century-old brand is transforming the auto industry
    • Car Wars: Is a Rise in Service Leading to Poor Customer Satisfaction?
    • Solera | DealerSocket: Four real-time integrations that can save your dealership time
    • Solera | DealerSocket: Time for a new pre-owned pricing tactic
    • Kerrigan Advisors: Blue Sky Update Q4 2021
    • Qualcomm: Trading multi-year design cycles for on-demand features and experiences
    • Twitter: EV adoption is happening...in an unexpected place
MENU
Breadcrumb
  1. Home
  2. Sponsored

Finding the Sweet Spots to Build a Monetization Model for Connected Car

Sponsored Content From Motormindz
This content was paid for by an advertiser and produced by the Automotive News Content Studio.
April 12, 2021 10:32 AM
Greg Ross, Connected Car Practice Lead, motormindz
  • Tweet
  • Share
  • Share
  • Email
  • More
    Print

    In its 2016 landmark study, Monetizing Car Data, McKinsey analyzed the coming opportunity for connected vehicle data by charting out how four industry megatrends of autonomy, connectivity, powertrain electrification, and shared mobility will generate massive amounts of new vehicle and driver data. To begin the study, McKinsey posed the following key question:

    How might industry players in the evolving automotive ecosystem turn car-generated data into valuable products and services?

    Although these trends have each come a long way since 2016, this question remains a key point for OEMs and other industry players to resolve in 2021 and beyond. 

    So how should OEMs go about constructing a Monetization Model for Connected Car in 2021? motormindz recommends a four-stage “Finding the Sweet Spots” exploration and development approach.

    Stage 1: Core Competencies

    Figure 1. Finding the Competencies Sweet Spot 

    For many OEMs, the first place to look for opportunities to monetize connected car data has been external – targeting insurance companies, fleet managers, fuel merchants, tolling providers, and consumers of parking and traffic data. 

    But, while these third-party use cases grow, OEMs should also look closer to home to boost Connected Car returns by focusing on core competencies. Typical high-volume OEMs have millions of dollars of untapped opportunity to use Connectivity to create internal and external cost savings, quality and safety improvements, efficiencies across operations for themselves and dealers, as well as time and cost-saving conveniences for consumers. 

    Services and applications for connected car technology that illustrate a core competencies focus are conducting warranty repairs via OTA software updates, providing service reminders through a live vehicle connection, providing inventory management by tracking assets directly through vehicle hardware, and gathering ownership feedback through real-time vehicle usage statistics.

    Coincidentally, McKinsey’s study also exposed that consumers are most interested in connected car features that make mobility safer, more convenient, or save time and money. These affinities are highest among high-usage, younger, and privacy-concerned drivers. And we see several OEMs introducing proprietary services in these areas in recent years, while several others are instead establishing partnerships. 

    OnStar is an example of GM making a strategic choice to build from the ground up, while other OEMs have chosen the partnership route. Neither choice has an inherent advantage – rather the key for OEMs is to select the best strategy based on what they do well, what third parties do well, and how the two overlap most optimally with what consumers want – in the context of their other enterprise efforts, goals, and expenditures. It’s getting this nexus of convergence right that provides the most fertile ground for OEMs. 

    Interestingly, there may also be areas of core competence where third party solutions have beaten OEMs to the punch. Yet, rather than compete directly, a better strategy may be data licensing schemes that can bring more value to consumers in exchange for usage insights to drive sales, service, and marketing programs more intelligently. 

    Finally, OEMs can build apps & services that are complementary to popular third-party ones to drive more users into the data-driven world of vehicle safety, convenience, and time & cost savings that they own – regardless of whether those consumers are retail, fleet, or otherwise.

    Stage 2: Data Control, Access, and Syndication

    Figure 2. Finding the Data Sweet Spot

    While motivation to monetize connected vehicle data is driven by various factors and complexities we’ll explore a little later, it remains at all-time highs even though required investments to compete effectively are non-trivial. 

    OEMs must invest and control data collection processes, procedures, APIs, and other access points to connected vehicle data, as well as moderate and scale data management infrastructure. The chief advantage to this is the ability to then utilize this data infrastructure to develop and serve owned apps & services based on proprietary and protected data streams to produce experiences that create value directly for consumers.

    Operations management is also critical to ensure consistent flow and quality of data, as well as contracting and policy making to control access and drive monetization through standardized pricing, terms, privacy policies, usage limitations, and data disclosure requirements. In doing so, OEMs need to be mindful that they are taking on the role of both data stewards and data suppliers – neither of which is something they are used to, nor are they likely to have the proper processes and infrastructure required to be successful already set up. Extra planning will be needed to learn proper performance expectation under SLAs; performance against data integrity, cleanliness, and availability, as OEMs will now be held to highest standards for data management and delivery.

    OEMs must also drive product, service, and partner development & management in diverse areas that are unfamiliar to a traditional OEM: like building, managing, and scaling a full community developer platform that exposes data through a full set of APIs, a full-featured SDK, as well as comprehensive developer terms and contracts, as well as comprehensive and automated developer and contracts administration.

    Stage 3: Strategic Partnerships

    Figure 3. Finding the Partnerships Sweet Spot

    OEMs have many reasons to monetize connected car data in addition to direct data usage. First and foremost, to create or acquire their own OEM-branded services in the areas of vehicle safety, ownership concierge, service retention, remote usage and control, and charge management. The best use cases for OEMs should be tightly aligned to the unique data ownership areas identified during Stage 2.

    The next best use cases lie within the areas of creating internal savings and efficiencies in collection of field & testing data for better product development engineering & planning, providing OTA service updates, and building apps and services that enable and improve internal fleet management.

    Additional opportunities exist, from recovering the costs of base hardware installed into each new vehicle to provide connectivity infrastructure at the network’s edge, to offsetting wireless carrier fees, to recouping ever-increasing vehicle and driver data storage and processing fees. The best strategy for these areas may be to find strategic partners whose existing business models are well-aligned to consumer needs, but also could provide some or all of these benefits back to the OEM. This approach would greatly reduce investment risk associated consumer adoption through direct development of OEM-owned IP.

    OEMs should also explore new revenue streams from vehicle and driver data through third-party service providers targeting consumers – such as parking services, toll payments and collection, taxation, traffic routing and information, and vehicle & driver analytics. 

    OEMs also have an opportunity to monetize to meet the needs of third-party service providers using data or connections for their own business models such as fleet management, usage-based insurance, service delivery, and/or rental services amongst others. They may be able to affect these strategies through new partnerships or even M&A.

    Stage 4: Ecosystem Design and Development

    Figure 4. Finding the Ecosystem Sweet Spot

    McKinsey’s reference to an ecosystem was to the larger Automotive ecosystem, its development due to ACES trends, and how the players within it might create ad-hoc products and services based on volumes of newly available vehicle and driver data. 

    In contrast, our reference here is to how OEMs should be using systems thinking – like the second and third order thinking Apple used to create iTunes distribution and subscription infrastructure with a future App Store and third-party app development community already in mind. OEMs should construct their Connected Car ecosystems as distribution and subscription platforms in order to encourage consumer-paid growth, third-party partnerships, and data portability – and to answer consumers’ liquid expectations through open-standards-based value creation. 

    But building an ecosystem isn't necessarily "easy money." Connected car volumes haven’t yet reached critical mass, so monetization may be limited, temporarily. For example, it’s difficult to effectively use vehicle connections for traffic management or road tolling until most vehicles actually have a connection. Additionally, OEM pricing power may be constrained due to popularity of aftermarket substitutes for data and connections, such as plug-in OBDII devices.

    Further complicating the path forward are powerful Silicon Valley competitors. Apple, Google, and Amazon have all found a privileged position inside new vehicles through CarPlay and Android Auto; voice interfaces like Alexa, Siri, and Google Voice; and pre-established payment relationships. With these major players staking out their positions in the car, OEMs are right to prioritize opportunities to monetize – but they will need to be smart about where they invest, and how they partner. 

    The key is to progress through these four stages by mapping out areas of opportunity driven by core competencies, and led by owned data, internal operations, dealer services, or services to existing retail and fleet customers. Also, OEMs need to determine the overall role they want to play, either simply as a core-competencies-focused services provider, or as an enabler of third parties through strategic partnerships, or as a more advanced creator of a consumer value-creation distribution and subscription ecosystem.

    While the complexity here may seem daunting, motormindz possesses decades of experience successfully leading major OEMs through them, and has proprietary access to dozens of SMEs and executives who have designed and led large-scale digital transformation, enterprise ecosystem, solution acquisition, and supplier & technology partnership strategies that properly blend core competencies with third-party specializations to help achieve maximum value creation for enterprise at the scale being offered in Connected Car today. 

    Get connected with us, to “get” Connected today.

     

    To learn more about motormindz’ Connected Car Vision, or how we're helping OEM, Supplier, and Technology Provider clients address the opportunities presented by Connected Car Vehicle and Driver Data with Monetization Models and Strategies to best position themselves to profit from the Connectivity revolution, visit motormindz.com/connectedcar.

    Letter
    to the
    Editor

    Send us a letter

    Have an opinion about this story? Click here to submit a Letter to the Editor, and we may publish it in print.

    Sign up for free newsletters
    EMAIL ADDRESS

    Please enter a valid email address.

    Please enter your email address.

    Please verify captcha.

    Please select at least one newsletter to subscribe.

    See more newsletter options at autonews.com/newsletters.

    You can unsubscribe at any time through links in these emails. For more information, see our Privacy Policy.

    Digital Edition
    Automotive News 3-27-23
    THIS WEEK'S EDITION
    See our archive
    Fixed Ops Journal
    Fixed Ops Journal 12-19-22
    Read the issue
    See our archive
    Get Free Newsletters

    Sign up and get the best of Automotive News delivered straight to your email inbox, free of charge. Choose your news – we will deliver.

    Subscribe Today

    Get 24/7 access to in-depth, authoritative coverage of the auto industry from a global team of reporters and editors covering the news that’s vital to your business.

    Subscribe Now
    Connect With Us
    • Facebook
    • Instagram
    • LinkedIn
    • Twitter

    Our mission

    To inform and empower current and future business leaders by providing the insights, knowledge and connections they need to thrive in a rapidly changing industry.

    Contact Us

    1155 Gratiot Avenue
    Detroit, Michigan
    48207-2997

    (877) 812-1584

    Email us

    Automotive News
    ISSN 0005-1551 (print)
    ISSN 1557-7686 (online)

    Fixed Ops Journal
    ISSN 2576-1064 (print)
    ISSN 2576-1072 (online)

    Resources
    • About us
    • Contact Us
    • Media Kit
    • Subscribe
    • Manage your account
    • Reprints
    • Ad Choices Ad Choices
    • Sitemap
    Legal
    • Terms and Conditions
    • Privacy Policy
    • Privacy Request
    Automotive News
    Copyright © 1996-2023. Crain Communications, Inc. All Rights Reserved.
    • NEWS
      • Dealers
        • Access F&I
        • Service & Parts
        • Marketing
        • Used Cars
        • Retail Technology
        • Sales
        • Best Practices
        • Dealership Buy/Sell
          • Done Deals
        • NADA
        • NADA Show
      • Automakers & Suppliers
        • Automakers
        • Manufacturing
        • Suppliers
        • Regulations & Safety
        • Executives
        • Talk From The Top
        • Leading Women Network
        • Guide to Economic Development
        • PACE Awards
        • Management Briefing Seminars
        • World Congress
      • News by Brand
        • Aston Martin
        • BMW
          • Mini
          • Rolls-Royce
        • Daimler
          • Mercedes Benz
          • Smart
        • Ford
          • Lincoln
        • General Motors
          • Buick
          • Cadillac
          • Chevrolet
          • GMC
        • Honda
          • Acura
        • Hyundai
          • Genesis
          • Kia
        • Lucid
        • Mazda
        • McLaren
        • Mitsubishi
        • Nissan
          • Infiniti
        • Stellantis
          • Alfa Romeo
          • Citroen
          • Chrysler
          • Dodge
          • Ferrari
          • Fiat
          • Jeep
          • Lancia
          • Maserati
          • Opel
          • Peugeot
          • Ram
          • Vauxhall
        • Renault
        • Rivian
        • Subaru
        • Suzuki
        • Tata
          • Jaguar
          • Land Rover
        • Tesla
        • Toyota
          • Lexus
        • Volvo
          • Polestar
        • Volkswagen
          • Audi
          • Bentley
          • Bugatti
          • Lamborghini
          • Porsche
          • Seat
          • Skoda
        • (Discontinued Brands)
      • Cars & Concepts
        • Auto Shows
        • Future Product Pipeline
        • Virtual reveals (Sponsored)
          • NISSAN: 2023 Z
          • MITSUBISHI: 2022 Outlander
          • NISSAN: 2022 Pathfinder and 2022 Frontier
          • GENESIS: 2021 GV80
          • KIA: 2021 K5
          • LEXUS: 2021 IS
          • NISSAN: 2021 Rogue
          • TOYOTA: 2021 Venza and 2021 Sienna
        • Photo Galleries
        • Car Cutaways
        • Design
      • Final Assembly
      • China
      • Mobility Report
      • DE&I At Work
      • Special Reports
      • Digital Edition Archive
      • This Week's Issue
    • OPINION
      • Blogs
      • Cartoons
      • Automotive Views with Jamie Butters
      • Columnists
      • Guest Commentary
      • China Commentary
      • Editorials
      • Letters to the Editor
      • Send us a Letter
    • DATA CENTER
      • Tables & Lists
      • Market Reports
      • Customer Incentives
      • Monthly Vehicle Payments
      • U.S. Vehicle Registrations
      • Loyalty
      • Vehicles in Operation
      • Data Center Partners
    • VIDEO
      • Automotive News Video
      • First Shift
      • Special Video Reports
      • Weekend Drive
    • EVENTS & AWARDS
      • Events
        • Congress – Detroit
        • Congress – Los Angeles
        • Congress – Nashville
        • Congress – Washington, D.C.
        • Retail Forum: Chicago
        • Mobility Forum
        • Leadership Academy
        • Canada Congress
        • Europe Congress
        • Leading Women Conference
        • Retail Forum: NADA
        • Fixed Ops Journal Forum
        • Shift Publicis
        • Shift Thrive
      • Awards
        • 100 Leading Women
        • 40 Under 40 Retail
        • All-Stars
        • Best Dealerships To Work For
        • Notable Champions of Diversity
        • Notable Military Veterans
        • PACE Program
        • Rising Stars
        • Europe Rising Stars
    • JOBS
    • Resource Center
    • +MORE
      • Advertise
      • Leading Women Network
      • Podcasts
        • Shift: A Podcast About Mobility
        • Special Reports Podcasts
        • Daily Drive Podcasts
        • Download Apps and Podcasts
      • Webinars
      • In the Driver's Seat
        • AAM
        • Ally
        • Ally
        • AutoAlert
        • Bose
        • CDK Global
        • CISCO
        • CNA National
        • CNA
        • Clarios
        • Cox
        • Cox
        • Cox
        • Cyber Defense Labs
        • EY
        • Infomedia
        • McKinsey
        • Microsoft
        • Polly
        • Reynold & Reynolds
        • Spectrum Reach
        • Spectrum Reach
        • T-Mobile
        • Truist
        • Truist
        • Wolters Kluwer
        • Acxiom
        • Blue Yonder
        • CDK Global
        • Cox
        • Cox
        • DealerPolicy
        • Equifax
        • Gentex
        • IHS Markit
        • MSX International
        • Micron
        • Qualcomm
        • Remember Group
        • Reputation.com
        • Ricardo: Dave Shemmans
        • Ricardo: Marques McCammon
        • Salty
        • T-Mobile
      • Publishing Partners
        • APCO HOLDINGS: Strategies for handling new F&I dynamics
        • Allstate: Compliance standards are changing. Here’s what you need to know.
        • Allstate: The ABCs of maximum F&I effectiveness
        • Ally All Ears Podcast Episode | The next evolution in virtual F&I
        • Ally All Ears Podcast | How F&I is driving dealership profits
        • Ally All Ears Podcast | building customer loyalty during challenging times
        • Ally All Ears Podcast | reducing friction in the purchase process
        • Ally: All Ears Podcast | Building trust to attract and retain customers
        • Ally: All Ears Podcast | Staying competitive with vehicle acquisition
        • Ally: All Ears Podcast | Used Car Bubble
        • Ally: All Ears Podcast | practices you may incorporate into your F&I department
        • Ally: All Ears podcast Does your dealership have a talent management strategy?
        • Ally: All Ears podcast | Does your dealership have a talent management strategy?
        • Ally: All Ears podcast | Tips to refresh your F&I practices in 2023
        • Ally: Tips to refresh your F&I practices in 2023
        • Amazon Ads: Marketing tips for electric cars and alternative-fuel auto advertisers
        • Big Ass Fans: Reducing risk and productivity loss with Big Ass Fans & evaporative coolers
        • CDK Global: Shoppers make clear the service features they want
        • Capgemini: Unlocking the next turn in the mobility roadmap
        • Capital One Auto: Auto dealers are here to stay. Here’s the next step in their evolution
        • Champ: The history of titling and the cost of human error
        • Concentrix: How can customer data drive a better automotive CX?
        • Cox: Automation and the future of automotive retail
        • Cox: Transformation toward eCommerce in automotive retailing
        • Cox: Transforming F&I for Automotive eCommerce
        • Deloitte: ACCELERATING DIVERSITY, EQUITY AND INCLUSION
        • Easycare: Reinventing the service contract for EVs
        • Easycare: The importance of benchmarking your reinsurance performance
        • Effectv: Why “Customer Lifetime Value” Should Be the Auto Advertising Buzz Word for 2023
        • Experian, GroundfTruth and Spectrum Reach: Dealership marketing: Navigating automotive advertising in a post-pandemic world
        • Experian: Evolving identity beyond the “who” to enable the “how”
        • Experian: Three steps to adapting to constant change in automotive marketing
        • Haig Partners: Buy-Sell Q&A: Where the Automotive M&A Market is heading
        • Haig: Buy-Sell Q&A | Advisors add value to sales process
        • Haig: Buy-Sell Q&A | Navigating partial dealership sales
        • Haig: Buy-Sell Q&A | growth drives value
        • Haig: Buy-Sell Q&A: Future-proofing your dealership
        • Haig: Buy-Sell Q&A: What is the value of an M&A advisor?
        • JM&A Group, Easycare, Assurant: Unlocking new opportunities in F&I with digital retailing
        • Kerrigan Advisors: Interview with Baxter Auto Group
        • Kerrigan Advisors: Interview with Hitchcock Automotive
        • NEXTEER AUTOMOTIVE AND ETAS INC: Software-defined vehicles will transform auto industry
        • OEC: How to understand what customers are saying when they’re not saying it
        • PACE: Electrification Technology: Once the supply chain gets over the shock, EVs offer opportunities
        • Pace Program Navigating advanced driver-assistance systems
        • Phone Ninjas: 5 Reasons you need to use phone scripts for your dealership
        • REYNOLDS & REYNOLDS: Creating great retail customer experiences
        • REYNOLDS AND REYNOLDS: Are you ready for the FTC Safeguard Rule changes? Take this quiz to find out
        • Rey and Rey: Automation and the future of automotive retail
        • Routeone: The benefits of robust dealership reporting tools
        • Siemens: The impact of vehicle electrification and connectivity on electrical system design
        • Spectrum Reach: Playing to win: How automotive dealers can capitalize on sports marketing
        • Swiss Re: Insurers and car manufacturers: how to unlock the potential of true collaboration
        • Text2Drive: Digital retailing meets the service department
        • Trimble: The future of autonomous vehicles speeds ahead
        • Truist: Capitalize on the changing structure of auto retailing
        • Truist: Prepare now for the next era of automotive retailing
        • Urban Science: Promoting dealer-consumer alignment across continued industry evolution
        • Walbridge: Video | Walbridge Chairman on how automotive companies are navigating the electrification boom
        • Western Digital: To Meet Consumer Demand, Automakers Must Double Down on Agile Development
        • Wipro: How to address safety and security for software-defined vehicles
        • Wipro: How today’s tech decisions drive tomorrow’s sales
        • Wipro: Software Helps Address the Affordability Challenge
        • Wipro: The Promise of Software-Defined Vehicles and the Cloud Car Ecosystem
        • Wipro: Video | Wipro CTO on how OEM's are leveraging software-defined vehicle technology
        • Notarize: What to expect for the future of auto sales
        • Seagate: Unlocking value from connected-car data
        • Amazon Web Services: AI-powered supply chain decision-making
        • Epic Games: Five ways in-car designs will change in the next five years
        • Haig Partners: How are dealerships being valued today?
        • Haig Partners: Dealership consolidation trends
        • Haig Partners: Dealership valuation trends
        • Haig Partners: Dealership succession planning
        • Ally: Navigating the future of automotive retailing
        • Google: How a century-old brand is transforming the auto industry
        • Car Wars: Is a Rise in Service Leading to Poor Customer Satisfaction?
        • Solera | DealerSocket: Four real-time integrations that can save your dealership time
        • Solera | DealerSocket: Time for a new pre-owned pricing tactic
        • Kerrigan Advisors: Blue Sky Update Q4 2021
        • Qualcomm: Trading multi-year design cycles for on-demand features and experiences
        • Twitter: EV adoption is happening...in an unexpected place
      • Classifieds
      • Companies on the Move
      • People on the Move
      • Newsletters
      • Contact Us
      • Media Kit
      • RSS Feeds