The Bayley Automotive Service helps dealerships track how long a car has been in a service bay. According to one U.S. dealership, it has made an overnight difference technician productivity.

Many dealerships often focus on employees' wellbeing in terms of physical health, but Austin Infiniti is taking the concept one step further. The store is zeroing in on the financial health of its workers with courses designed to teach budgeting, debt elimination and about retirement plans.

When COVID-19 hit, Riverside Dodge-Chrysler-Jeep-Ram in Canada tried a radical new policy to keep its workers safe: unlimited sick days. Despite some skepticism among management, the program has boosted productivity and the dealership has since made the policy permanent. 

Despite challenges from COVID-19, Vermont dealer Faith Mba expanded his franchise to improve Faith Toyota-Ford's customer experience. Find out how the 46-year-old is navigating "anxiety" created by the inventory shortage and where he sees an opportunity for dealers.