From a bad alternator to college credit, hear how four members of Automotive News' latest 40 Under 40 class launched their retail careers and continue to retool the dealership space through mentorship, social media and 'intentional' hiring.  

What started off as a goal to make business more convenient for clients turned into a big hassle for Alderman's Chevrolet-Buick-GMC in Rutland, Vt. General Manager Mark Alderman says ditching delivery services has boosted the store's customer retention rate, increased service revenue and reduced operational costs. 

Humility. Open-mindedness. Decisiveness. These are among the traits that continue to fuel the careers of past Automotive News 40 Under 40 honorees who are aiming to guide the next generation of auto retailers.  

Sames Auto Group has survived world wars, recessions and a depression in its 111-year history. Now, fifth-generation owner Evelyn Sames is gauging the long-term ramifications of chip-related inventory shortages and the industry’s shift to electric vehicles.