Chuck Anderson Ford is incentivizing employees to buy and prep used vehicles in under 48 hours. The effort has slashed the store’s average turnaround time and led to increased profits.

Wholesale and retail used-vehicle prices may be cooling, but the market is poised to stay hot for the rest of the year and beyond. Hear how one dealer is navigating this topsy-turvy space with an ''army of buyers.''

From a bad alternator to college credit, hear how four members of Automotive News' latest 40 Under 40 class launched their retail careers and continue to retool the dealership space through mentorship, social media and 'intentional' hiring.  

What started off as a goal to make business more convenient for clients turned into a big hassle for Alderman's Chevrolet-Buick-GMC in Rutland, Vt. General Manager Mark Alderman says ditching delivery services has boosted the store's customer retention rate, increased service revenue and reduced operational costs.