When service coach AJ Holst asks stressed-out advisers and managers why they don't take a break during a hectic day, he's told there's no time or too much to do. Nonsense, Holst said. Things can wait for a moment; they'll still be there when you return.
Holst tells service advisers and managers to not eat lunch at their desk or workstation. Instead, he says to go outside or take a short drive.
"If you're overcommitted you can't overdeliver," Holst said. "We all have stuff to do, but none of it will get done properly if we don't prioritize ourselves both physically and mentally. We have to take care of ourselves for our employers, but mostly for our families or ourselves.
"Give 100 percent to the job when you're there because that's a commitment you made, but you are entitled to clear your head throughout the day, so do it!"