DEALERSHIP SERVICE AND PARTS
Automotive News coverage of car dealership service departments, technology in the service bay and how to increase revenue.
Focused exclusively on the parts, service & collision departments of new-car dealerships and independent repair facilities.
New technology continues to find its way into the service department. Can the AI-powered ChatGPT be the latest tool utilized by service directors and parts managers? Larry Roberts, owner of communications strategy firm Red Hat Media, spoke with Senior Editor Dan Shine about how service departments can leverage ChatGPT, some potential challenges and how service directors and dealers can learn more.
Service department employees are given free access to books and are sometimes given bonuses to participate in the book club.
Lundy said a customer wants to know they will be taken care of months and years after their vehicle purchase.
Today's automobiles are more complex than ever, ASE said in a statement. Because of this, service professionals must stay up to date on constantly changing vehicle systems and technologies.