DEALERSHIP SERVICE AND PARTS

Automotive News coverage of car dealership service departments, technology in the service bay and how to increase revenue.
Service and Parts

Focused exclusively on the parts, service & collision departments of new-car dealerships and independent repair facilities.
 

 

Auto mechanic are checking the condition of the car according to the month. The technician uses the tablet to check.
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Service and Parts
Pencilwrench enables techs to write more accurate service reports

Manufacturers like the accurate and thorough explanations of repair and warranty work technicians submit using the platform Pencilwrench provides.

Parts Manager Scott Robins said the PartsEdge strategy takes time to implement but is worth it.
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Service and Parts
PartsEdge helps clear the shelves for what sells

Slightly more than one-tenth of Scott Robins' $1.6 million parts inventory was considered obsolete — meaning it had been sitting in inventory for at least 13 months without being sold.

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Service and Parts
OVERHEARD: Sell service customers on product's impact, not its price

Show host Paul Meijer and guest Robert Sebestyen said if customers don't understand the value of a product, they won't be interested in buying it.

Alicia Rivera video
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Service and Parts
One Thing We're Talking About: First tie in Women Driving Retail video contest

A goal of the Women Driving Retail video contest is to encourage more women to consider a career working at auto dealerships.

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Service and Parts
6 steps to writing a complete vehicle repair story
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Service and Parts
Service & Parts tip: Make sure your parts inventory turns are hitting the sweet spot
Service and Parts
Technician recruitment, retention and job satisfaction remain elusive
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Service and Parts
SPOTLIGHT: Jimmy Powell, fixed operations director at Horne Auto Group
Adam Haner, service director at Helfman Motors in Houston
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Service and Parts
Congress reintroduces bill to stop surge of catalytic converter thefts
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Service
As auto shops struggle to get chips, broken cars sit waiting for months
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Service and Parts
OVERHEARD: Dealerships need to improve promotion of service department benefits
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Service and Parts
SPOTLIGHT: Corey Smith, national fixed operations training manager at National Auto Care
Gavel
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Service and Parts
Technician accuses Honda store of age discrimination, retaliation
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Service and Parts
1 thing we're talking about: developing more collision technicians
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Automotive News 2-6-23
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