DEALERSHIP SERVICE AND PARTS
Automotive News coverage of car dealership service departments, technology in the service bay and how to increase revenue.
Focused exclusively on the parts, service & collision departments of new-car dealerships and independent repair facilities.
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Richard Arredondo said he’s always liked taking things apart; putting them back together was the hard part. Arredondo, of Houston, got a chance to learn how to put things back together during an intensive seven-week program launched by Petra Cares to train at-risk youth to be automotive technicians. Arredondo is a graduate from the program’s first class and is working at a Houston-area dealership. He spoke with Senior Editor Dan Shine about the program and what he would like to do in the future.
Automotive consultant Kelley Reis said on the ‘The Parts Girl Podcast' hosted by Kaylee Felio that dealership service departments are making tasks too complicated, which takes employees away from customers.
As startups Roda and Goodhood rebrand and roll out new marketing, established players such as Ford and AutoNation try to beef up convenience.
The American Trucking Associations has deemed Sept. 24-30 a time to honor the technicians "who keep our trucks moving" and who are "highly deserving of recognition."
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