OEConnection to buy Britain's Bluegrasscoms
OEConnection, which specializes in helping dealers buy and sell auto parts, has agreed to acquire Bluegrasscoms, a Newbury, England company that provides many of the same services.
Walmart partners with Advance Auto Parts
Walmart announced a partnership with Advance Auto Parts that will create an automotive specialty store on Walmart.com. The news comes one day after its competing retailer Sears filed for bankruptcy.
Goodyear offers replacement tires at consumers' homes
Goodyear Tire & Rubber hopes it can sell more tires by offering consumers an easier way to buy and install them, in an effort that may challenge franchised auto dealers.
Alignments popular with new device
A new measuring device is helping sales of alignment services at Jay Wolfe Toyota of West County, Missouri.
Automakers' accessories sales programs draw criticism
U.S. dealership executives give low marks to pricing and training in automakers' accessories sales programs, according to a new survey.
COMMENTARY: Keith Crain
Take good care of the fixed ops
Dealers should keep a close eye on fixed operations, an important potential profit center in the coming year.
Elon Musk vows to fix Tesla's slow customer response
Tesla is getting overwhelmed by demand and isn't responding to customers quickly, CEO Elon Musk said, acknowledging the pitfalls of producing more electric cars.
Chevy dealers report for medium-duty
Hundreds of Chevrolet dealers are preparing their stores for what could be one of the most significant boosts for their fixed-operations business in a decade.
GM network targets 'streamlined' repairs
GM's new collision repair network, scheduled to launch next year, pushes back on insurers.
COMMENTARY: Richard Truett
Automakers need to help dealers control tool costs
Our in-depth look at collision repair in the June issue of Fixed Ops Journal covered the problems dealers face competing in the body shop business. But what about the unnecessarily high cost of tools?
LETTER TO THE EDITOR
GM's dog won't hunt
I thought the comments that Peter Lanzavecchia madewere right on target.
LETTER TO THE EDITOR
Technician's job isn't what it used to be
Editor David Kushma's column on auto repair personnel statistics should have someone concerned -- maybe the consumer.
Suppliers help promote tech recruitment
Automotive suppliers and equipment manufacturers, like automakers, are working to boost the supply of well-trained service technicians at dealerships.
Who pays for techs' online training?
As cars and trucks evolve, service technicians routinely keep up with the changes -- and maintain their professional certifications -- by taking small-scale online refresher courses.
Dealers say they benefit from paying for service techs' certification
Dealers say that paying for service technicians' certification training and exams boosts employee retention and customer satisfaction.
Automakers broaden efforts to help dealerships train, keep service techs
Automakers and suppliers, amid a chronic industry shortage of technicians, are ramping up efforts to help dealers find, hire and keep techs. Such initiatives include training, apprentice and scholarship programs, often with emphasis on recruiting military veterans.
Mentoring, leadership advocated to boost tiny share of women techs
Just over 1 percent of the 317,000-plus service technicians at new-vehicle dealerships are women, but that share seems likely to grow.