Maryland dealership retools its approach to pricing

Koons of Silver Spring has launched Total Confidence Pricing, which includes a 30-day guarantee on the price buyers paid for a new vehicle. The marketing campaign reflect how dealerships, as well as automakers, are trying to boost sales through creative marketing, rather than simply larger incentives.

Dealers watching inventory, adding staff

Dealers, slightly cautious about 2017, are holding the line on facilities expansions or renovations. More plan to trim new-vehicle inventory in

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Ford seen as ‘canary’ with record leases spurring used-car glut

A glut of used vehicles has started to depress prices. That trend will intensify as Americans will return 3.36 million leased cars and trucks this year, another jump after a 33 percent surge in 2016, according to J.D. Power. The fallout has already begun, with Ford shaving $300 million from its financial-services arm’s profit forecast for this year.

JLR bringing virtual reality to showrooms

Jaguar Land Rover hopes to boost sales using virtual reality to preview upcoming vehicles. All of its global retailers, including U.S. dealers, are getting virtual-reality kits.

Calsonic Kansei takes top Shareholder Value Awards

Calsonic Kansei Corp., of Japan, grabbed both the one- and three-year crowns in the 2016 Global Automotive Shareholder Value Award from PwC and Automotive News, presented at the Automotive News World Congress Jan. 11.

Dealers watching inventory, adding staff

Dealers, slightly cautious about 2017, are holding the line on facilities expansions or renovations. More plan to trim new-vehicle inventory in anticipation of flat to lower U.S. sales. But overall, dealers are almost evenly split on their inventory plans.

Suburban stores at greatest risk of consolidation?

NADA consultant Glenn Mercer says suburban dealers are most likely to sell out in the next wave of store consolidation. Rural stores have lower volume, but also are less subject to price competition. And suburban real estate is worth more, so the suburban dealer has exit options.

Exec: Alliance could benefit from Mitsubishi dealers

Mitsubishi Motors' alliance with Nissan Motor has sparked speculation about sharing parts, vehicles or production capacity. But Mitsubishi's No. 2 executive in North America says it also could benefit Mitsubishi dealers.

Dealertrack aims to introduce 'seamless, easy' F&I platform

Dealertrack's next-generation F&I system is a simpler, more deal-centric approach to working with Dealertrack's tools, such as credit applications, bureau reports, compliance tools, desking solutions and F&I product menus. That should allow dealerships to do everything in one place instead of opening multiple programs.

Autonomous cars could mean new role for dealers

The advent of autonomous cars and ride-sharing mobility services could mean massive changes for dealers. No one knows exactly what those changes will be, but industry officials are confident that the dealer body won't go extinct.

Employee turnover costs dealers billions

FIRST OF A FOUR-PART SERIES: When look-alike stores sell the same vehicles at roughly the same prices, only the people distinguish one dealership from another. Yet very few dealers are good at hiring and retaining employees. It's costing the industry billions of dollars a year.

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