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It's not the money; it's how you make it
December 10, 2018 12:00:00 AMAs new-vehicle margins continue to melt away, structuring a pay plan that rewards the F&I department but still ensures the job is done ethically and legally is one of dealers' greatest challenges, auto retail experts said.
Future of F&I is all about technology
December 11, 2017 12:00:00 AMIf a century of forward thinking gave rise to the F&I office and products of today, what might the future bring? We asked F&I industry insiders to weigh in.
Don't ignore F&I customers on used-car lot
June 22, 2016 01:00:00 AMIf dealerships don't approach pre-owned car buyers with the same enthusiasm they show their new-car buyers, they're losing money. That's especially important now that stores are seeing a major influx of off-lease and other pre-owned cars.
Don't ignore F&I customers on used-car lot
June 13, 2016 01:00:00 AMIf dealerships don't approach pre-owned car buyers with the same enthusiasm they show their new-car buyers, they're losing money. That's especially important now that stores are seeing a major influx of off-lease and other pre-owned cars.