The Model 3 topped the premium BEV segment for the second-straight year in J.D. Power's U.S. Electric Vehicle Experience Ownership Study, with a satisfaction rating of 777 points out of a possible 1,000. Likewise, the Niro topped all mass-market BEVs for the second time in the survey's two-year history, with a score of 744.
The latest figures could give automakers more confidence in U.S. customer adoption of future EVs as billions of dollars in investments begin to yield more vehicles reaching dealer lots.
“Making the initial leap of faith into owning a BEV is proving to be very satisfying,” said Brent Gruber, senior director of global automotive at J.D. Power, in a statement.