Service And Parts

Insurance company hassles, lack of technicians compel dealerships to sell body shops

A study by CCC Intelligent Solutions showed collision repair shops must do nine things right to deliver a good customer experience.
More dealerships are shedding their collision centers because of trouble working with insurance companies and finding enough technicians. (AUTOMOTIVE NEWS FILE PHOTO)
KW
By:
Ken Wysocky
February 04, 2025 01:00 PM