Retail

CDK, Cars Commerce emphasize value of customer experience

Automotive News Retail Forum outlook panel
.Automotive News Publisher KC Crain moderates a panel on the state of the industry with Kathy-Anne McManus, chief customer officer at CDK Global, and Doug Miller, president of Cars Commerce. (MICHAEL MARCOTTE)
JH
By:
John Huetter
October 26, 2023 06:26 PM

Featured Stories

Ford
Ford cutting hundreds of connected-vehicle software jobs
Ford

The cuts amount to roughly 5% of the automaker’s connected-vehicle software team, which is under the purview of Doug Field, Ford’s chief EV, digital and design officer.

MM
By:
Michael Martinez
Ford cutting hundreds of connected-vehicle software jobs
Nissan
Nissan to shut more factories, double planned job cuts after $4.5B net loss
Nissan
HG
By:
Hans Greimel
Nissan to shut more factories, double planned job cuts after $4.5B net loss
Honda
Honda forecasts tariffs will hit profits hard, postpones Canada EV investment
Honda
HG
By:
Hans Greimel
Honda forecasts tariffs will hit profits hard, postpones Canada EV investment
Retail
Automakers, dealers in ZEV states brace for next big mandate
Retail
LP
By:
Larry P. Vellequette
Automakers, dealers in ZEV states brace for next big mandate