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Service Management GroupLearn MoreHow to Create Auto Services Membership Programs that Drive Value
While many industries have been quick to adopt membership programs for their customers, it hasn’t been a popular business model within the automobile industry. But the way consumers shop for and care…
Regional Growth PartnershipLearn MoreRealizing Opportunities with Advanced Automotive Technologies
The global smart mobility market is expected to reach $250 billion by 2030. Opportunities for new startups are limitless. And existing companies are also taking advantage. With advancements in the…
AutotraderLearn MoreThe 4 Ways Car Dealers Can Leverage their Brand, Traffic and Reputation to Drive Sales
Everyone in the auto industry knows that the past year presented several hurdles for auto dealers to jump over, one after another. Inventory was low, buyer behaviors and our industry were still…
Service Management GroupLearn More5 Ways To Resolve Customer Issues + Drive Loyalty
Resolving customer issues has a big impact on your business, so when a customer provides feedback on a negative experience, you have to respond fast. The good news is now it’s easier than ever to…
Regional Growth PartnershipLearn MorePreparing for Growth in the EV Market
The EV market is exploding across the U.S. Is there anything communities should do to best prepare for the growing industry? Find out how in Northwest Ohio both businesses and educational…
AutotraderLearn MoreSteered by Tight Inventory and Rising Loan Rates, Cox Automotive Offers 10 Predictions for 2023
With the start of the New Year just weeks away, the Cox Automotive Industry Insights team offers its expectations for the U.S. automotive market in 2023. By nearly all measures, 2022 was a difficult…
Service Management GroupLearn MoreHow automotive service brands can identify gaps in CX + drive results
For more than 65 years, TBC has prided itself on providing customers with quality products and services. However, the brand knew there was room for improvement regarding customer perception on speed…
Regional Growth PartnershipLearn MoreSpec Buildings & Construction-Ready Sites
A company’s decision to expand operations and open a new facility can be one of its biggest undertakings. And with that comes the extreme arduous process of finding the right site. In this ever-…
AutotraderLearn MoreThe Surprising Results from Cox Automotive’s Annual Car Buyer Journey Study
This comprehensive study gives our industry a site-line into what today’s car shoppers say their wants, preferences and priorities are. And we think you might be just as surprised as WE were at the…
Regional Growth PartnershipLearn MoreWhat do you need to attract an EV plant?
Many communities surely want to capitalize on the booming EV industry. But not every region has the assets businesses need. So what are those attributes to help land an EV plant?…
Service Management GroupLearn More5 trends that will impact the retail customer experience in 2023
A raft of economic concerns, including inflation, have automotive customers tightening budgets. These data-driven trends and insights will help you meet expectations and deliver stronger customer…
AutotraderLearn MoreWhy Lead Quality and Connected Deal Making Solutions Matter in 2023
To say the automotive industry has gone through big changes over the past few years would be an understatement. Economic instability, continued inventory fluctuations, and rising interest rates have…
Service Management GroupLearn MoreHow the global economy is impacting consumer spend
To get a better understanding of how today’s economy is impacting spending habits, we connected with more than 15,000 US + UK consumers. This brief shows how consumer sentiment is trending and how…
AutotraderLearn MoreShopper Insights to Build Your 2023 Business Strategy Around
2022 was a difficult year for the consumer, and those planning to purchase a vehicle in the next 12 months are concerned that economic factors could disrupt their plans, yet again. …
Automotive NewsLearn MoreNew EV technologies break out around auto industry
The auto supply chain is changing with the rise of electric vehicles. Automotive News looks at how those changes are reshaping an industry.…
Automotive NewsLearn MoreIntelligence Report: EV targets for 2030
Automaker are overturning their product plans to move ahead on electric vehicles. But some wonder — will it be enough to satisfy environmental regulators?…
Automotive NewsLearn MoreKey changes in auto safety, connectivity and manufacturing
The past few years have ushered in dozens of changes in the realm of safety technology, in manufacturing practices and in connected vehicles. These are 25 of them.…
Automotive NewsLearn MoreAutomotive News 2022 list of top suppliers
Sales revenue at the world's largest parts suppliers bounced back significantly from 2020, even surpassing 2019 results in many cases. But beneath those numbers, suppliers are feeling the pinch.…
Automotive NewsLearn More2021 Guide To Certified Pre-Owned Vehicle Programs
After taking a dip for the first time since 2009, sales of certified pre-owned vehicles are back on the upswing in 2021. Through July of this year, CPO sales rose 15 percent compared with the first…
Automotive NewsLearn More2022 list of the top U.S. dealership groups
2022 Automotive News Top 150 Dealership Group rankings: The top 10 and the top 150 dealership groups now own more of the industry's dealerships and are responsible for a larger share of the industry'…