As auto retailing continues to evolve, so too will the relationship between franchised dealers and their automakers, said Mike Alford, NADA's 2022 chairman.
But the evolution shouldn't be feared, he said, pointing to opportunities on both sides.
"For years, we've trained ourselves to think about vehicle manufacturing and vehicle retail as two separate worlds connected by only one thing — the vehicle itself — but that's changed," Alford said Saturday during his first address as chairman.