TO THE EDITOR:
I was pleased to read Keith Crain's "Be patient for new technology" (July 29), but I doubt any manufacturer or CEO will pay it much mind. Everyone is hellbent on cramming every possible electronic feature into the vehicle, regardless of purpose or benefit.
The attitude with dash screens seems to be the bigger, the better. But cellphones will outperform them all. Most drivers use the bare minimum of functions because of complexity. Even the smallest glitches in out-of-warranty cars stay broken, and dealer repair costs are staggeringly high because of the complicated systems that control basic functions.
People like braking assistance, blind-spot warnings, backup cameras and heated seats, but most of the other electronic "features" are a waste of our money. Especially the connectivity; it will bring endless unforeseen problems.
Artificial intelligence for cars is a can of worms. At what point does AI have enough input to fully mimic the human brain? Once these systems stop working or require a reboot, they will never get serviced after warranty. Obsolescence it is!
Want to make cars safer? Make it so handheld cellphones will not work when you're driving. Prevent the reception of text messages while the vehicle is in motion. The rest of this AI malarkey is simply a way of disguising that General Motors, Ford and a few others are losing the battle to J3 and K2.
This is not the future we were promised.
A.M. deLANGE, Reisterstown, Md. The writer is a former oil company engineer who now is an independent provider of vehicle servicing.