TO THE EDITOR:
It is true that there are no clear guidelines for web accessibility ("ADA lawsuits prompt dealerships to make websites more accessible," autonews.com, Nov. 9). This is true because the U.S. government has simply not considered this a priority, thus leaving millions of citizens without the clear path to equality we should have and expect.
However, even so, the Americans with Disabilities Act has been with us since 1990. There are many methods any dealer or organization can use to get the information they need to learn about true web accessibility and inclusion. My best suggestion is to contact the National Federation of the Blind at (410) 659-9314, or visit nfb.org.
Also, most products web designers use to produce websites contain tools to help provide inclusion for those of us who use screen readers — software that verbalizes text.
And inclusion should go beyond websites. For example, it is hard for me today to find a new vehicle with a radio I can operate. Touch screens have prohibited me from enjoying the same features as sighted passengers. Touch screens also contribute, I believe, to drivers needing to focus on things other than driving, including helping me operate features I cannot operate due to touch screens.
MICHAEL HINGSON, President, Michael Hingson Group, Victorville, Calif., The writer is a public speaker and member of the National Federation of the Blind Committee on Automobile and Pedestrian Safety.