The challenges within automotive retailing are undeniable. Amazon and Tesla have revolutionized retailing, setting new benchmarks for seamless online transactions, and elevating the customer experience.The simplicity and transparency they offer have become the new standard. We offer 10 strategies retailers can engage in to up their game:
- Simplify the sales process to enhance the customer experience.
- Control all customer touchpoints
- Presenting the consumers with a consistent, all-inclusive payment in the store and across all channels is critically important.
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