Fixed Ops Journal is the magazine from Automotive News focused exclusively on the management of the parts, service and collision departments of franchised new-car dealerships. Published every month, Fixed Ops Journal puts a spotlight on the sharpest minds in the business, with a particular focus on best practices that can help dealers' shops compete against independent service outlets.
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Fixed Ops Journal features topics such as:
- Personnel issues - training, scheduling, recruitment, compensation
- Facilities and equipment - tools, technology, building design, environmental solutions
- Management strategies - when and how to expand
- Legal decisions affecting dealers' parts and service operations
- Best practices that can help dealers' shops compete against independent service outlets