FIXED OPS JOURNAL

Automotive News coverage of the parts, service & collision departments of new-car dealerships.

The bi-monthly magazine from Automotive News focused exclusively on the parts, service & collision departments of new-car dealerships.

Fixed Ops Journal

Pa. dealer pledges $1 million to bolster ranks of technicians

Dealer Harry Faulkner isn't looking for divine intervention to solve this vexing technician problem, but he is looking for help from an unusual source.

Fixed Ops Journal

Online sales help boost bottom line for some dealership groups

Rhode Island's Tasca Automotive Group has cracked the code when it comes to selling original automaker parts online.

Fixed Ops Journal

Service counter: 2021 service manager survey

Highlights of Carlisle & Co.'s 2021 Automotive Service Manager Survey.

Fixed Ops Journal

Subaru’s outgoing fixed ops boss and the key to success

Mike Knipe officially retires as vice president of fixed operations at Subaru this week, and reflects on his three-decade career in the auto industry.