Fixed Ops Journal

The bimonthly magazine from Automotive News focused exclusively on the parts, service & collision departments of new-car dealerships.
 

 

Service
Porsche, Buick tops in service, Power study finds
Fixed Ops Journal
Tool debt overwhelms some techs, saps service department morale
Fixed Ops Journal
Tailoring TV content to service clients eases controversy, creates marketing opportunities
Fixed Ops Journal
Videos, photos texted to service customers boost repair approvals
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Service
Alfa Romeo will recall 60,000 vehicles worldwide
Fixed Ops Journal
Vehicle subscription plans create fixed ops opportunities for dealerships
Fixed Ops Journal
Techs may shun videos – at first
Fixed Ops Journal
Dealers invest in training to cut service adviser turnover, improve customer relations
Fixed Ops Journal
Dealerships work to end isolation of fixed ops from other departments
Fixed Ops Journal
Audi store overcomes obstacles by stressing service-sales harmony
Fixed Ops Journal
Virginia dealership group trains nonviolent inmates to become its service techs
Fixed Ops Journal
Share your thoughts about hot topics in fixed ops
Fixed Ops Journal
Most dealerships still fumble sales-to-service handoff
Fixed Ops Journal
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