Volvo hopes to recruit 225 new technicians by 2023, and the need is urgent.
The automaker has 1,765 active techs, but "they're starting to retire, putting extra pressure on us," says Scott Doering, Volvo's vice president of customer service.
To help with recruiting, the automaker launched its Volvo Technician Tool Program in August. New techs are given access to a 72-piece set of tools used in 80 to 85 percent of tasks. Volvo and individual dealerships split the $4,700 cost.