Bowsher says it takes roughly a week for the overall scanner system to be fully operational, with about a day and a half devoted to the installation and another two days to fine-tune the cameras and measure and tweak the scans.
Bowsher says that after he saw the UVeye tech operational at his Roswell, Ga., dealership, he told GM executives the technology was "a winner and a no-brainer." He says that in late June, about 30 GM dealerships were signed up for UVeye, with the units installed at about half.
"You don't want to be in the back of the line for this technology," he says.
UVeye says its hardware is offered to GM dealerships at no cost. Dealerships pay separate monthly subscription costs for the software for each of three systems. UVeye says its relationship with GM is covered by a nondisclosure agreement, and each manufacturer program varies significantly.
The three basic systems are:
1. Helios: An underbody scanner that detects problems including frame damage, missing parts and fluid leaks, as well as brake and exhaust system issues.
2. Artemis: A tire scanner that within seconds identifies tire brand, technical specs, air pressure, tread depth, sidewall damage, alignment issues and whether a vehicle's tires are mismatched.
3. Atlas: A 360-degree detection system that checks sheet metal and other external body components, such as bumpers, door locks, grilles and windows.
Dealership cost will vary depending on the number of systems ordered, the number of service lanes on which they are used and the scanning or service lane volume required.
Hever says that UVeye systems ensure accurate and recorded inspections are done quickly compared with manual inspections. "Manual inspections are subjective, incomplete, time-consuming and subject to error," he says.
The three systems create condition reports with high-resolution photos detailing the inspection results that can be shared with the customers, often as soon as they get out of their cars in the service lane.
Volvo Cars USA announced in March it was rolling out the UVeye technology to select dealerships on the East Coast to improve customer satisfaction and safety.