An old Chinese proverb notes that what people hear, they forget; what they see, they remember; but what they do, they learn.
Rebekah McCandless-Bates can relate after attending a 20-week maintenance and light- repair course at the Matrix Trade Institute, where doing hands-on repairs — over and over and over again — is a core curriculum concept.
"The online portion of the training, where you learn procedures and concepts, was phenomenal," says McCandless-Bates, 24. "And then during the second half of each class, you apply what you learn to what's physically in front of you. It definitely was worth it, for sure."
She recently was promoted to flat-rate mechanic from lube mechanic after one and a half years at Honda of Mentor in Ohio, about 30 miles east of Cleveland.
Gary Dalton, service manager at the dealership, owned by Penske Automotive Group, says he's very impressed with Matrix's facilities and curriculum. In addition to McCandless-Bates, he has sent two experienced mechanics to the institute for specialized, two-week training "boot camps."