Dealer Tire acquires Dent Wizard
The January acquisition of Dent Wizard by Dealer Tire, supplier of millions of tires each year to dealership service departments, has created one of the leading aftersales dealer services platform in North America. Dent Wizard provides automotive reconditioning services and vehicle protection products to about 5,000 new-car dealerships. Terms of the deal were not disclosed.
Changes at the top at Dealer-FX
Service technology provider Dealer-FX has elevated COO Bill Lucchini to the CEO role, replacing founder Gary Kalk who announced in January he was leaving that role to become executive chairman, effective immediately.
Lucchini joined Dealer-FX in July 2019 from a global cybersecurity firm, where he was senior vice president and general manager.
Uber, myKaarma team up on rides for customers
Dealership service departments using myKaarma software can now use the platform to arrange rides with Uber for its customers. For dealerships, this could potentially cut the cost of shuttle services, decrease reliance on loaner vehicles and reduce customer wait times.
The integration among the myKaarma and Uber platforms enables communication between the transportation manager, the driver, and the customer, and provides service advisers real-time ETAs keep them connected with their customers.