Both Uber and Lyft partner with a pair of online service marketplaces that allow ride-hail drivers to comparison shop repair facilities and, as part of more far-reaching driver rewards programs, access service discounts at those shops. Uber's partnership with CarAdvise dates to 2018. Lyft's similar partnership with OpenBay followed in July 2019, beginning in three markets and expanding to 40 by the end of last year.
Both platforms skew toward a large network of independent shops but actively encourage dealers to list their shops. "It's our belief that dealer service is not as expensive as everybody thinks," says CarAdvise CEO Greg Tepas. "We're a great platform to help dealers price their services any way they want and demystify that idea."