Liam Dunlap practically grew up with a wrench in his hand.
He spent a lot of time helping his dad, who often had 10 motorcycles in the garage that he was repairing and tuning. That started him on a path of working on cars as a teenager to earning an associate's degree and a general automotive technician certificate from Shoreline Community College in the Seattle area.
He now works in the service department of Volvo Cars Seattle and spends as much time with a laptop as he does with a wrench.
The laptop lets Dunlap access service and parts information as well as download software updates for the vehicle. Dunlap does basic maintenance and repairs, but he and other techs use a diagnostic tool, known as VIDA, loaded on the laptop to check every vehicle that comes in.