To find their next generation of technicians, Gus Hoelscher, service director at Austin Subaru in Texas, and Patrick McGarry, service manager, at Conicelli Hyundai & Genesis of Conshohocken, Pa., partnered with area schools.
Hoelscher worked with Austin Community College to incorporate Subaru's web-based training into its curriculum. The dealership employs nine techs from the college, including Hannah Simmons.
McGarry volunteered to be a liaison between an area vocational school and the four stores that are part of Conicelli Autoplex. They hire two co-op students to work a half-day each.
The two, along with Simmons, spoke during the fourth installment of Automotive News' Fixed Ops Journal Forum. Here are edited excerpts.