A former finance and insurance director for Red Rock GMC in Grand Junction, Colo., has been charged with forgery, identity theft with intent to defraud and criminal impersonation after she allegedly pretended to be a customer seeking financing on a call to a credit union.
Tiffany Miller, 38, of Montrose, Colo., worked at Red Rock GMC from June 2022 to October 2022, and was arrested Aug. 7 for allegedly providing false information on a credit application for personal gain. Credit Union Direct Corp., of Greenwood, Colo., a financial technology provider to credit unions, was listed as a victim in the case.
The case comes six months after Red Rock Auto Group hired a former Colorado Board of Revenue investigator to oversee compliance after the state investigated its finance and insurance and advertising practices.
The case began in September 2022 when two customers went to Red Rock GMC to purchase a 2017 Dodge Durango. Shortly after, the customers received a call from Canvas Credit Union to confirm information on their loan application. The credit union told the customers they previously spoke with a man and a woman claiming to be the buyers who had Red Rock's phone number listed on their credit application. The female customer said she was not a part of any such phone conversation; she said Miller's co-worker, finance salesman Matthew Morris, was sending applications to more lenders to secure funding for their purchase.
While speaking with the credit union, the female customer noticed the loan application had incorrect information, including added features the vehicle didn't have, such as running boards, rear seat entertainment, rear bucket seats and blind spot alert.