Brian DePouli's insight into how disruption can reshape F&I is gleaned from dealership blueprints.
With 16 years leading construction at two of the largest dealership groups in the U.S., DePouli has completed nearly 100 dealership projects — ranging from $100,000 service department upgrades to $20 million dealerships.
As head of construction and facilities for Hendrick Automotive Group, and now Asbury Automotive Group, DePouli has firsthand experience in how technology is shaping the future of the F&I office. He was named one of Automotive News' 40 Under 40 honorees this week.
Although the dimensions of the F&I office remain the same, what's inside has undergone substantial change, DePouli said.
As more of the F&I process becomes digital, F&I offices among Asbury's renovated facilities are designed to accommodate a secure software connection rather than physical storage containers.