Ryan Daniel believes artificial intelligence will bring a spark to finance and insurance training that has become "stagnant, stale and boring."
Daniel, president of Finance Manager Training, will soon unveil software called AI Roleplay Training — ART for short — that he said will "revolutionize" F&I training by offering accessible, adaptive and life-like training.
F&I offices are experiencing a "huge lack of training right now," Daniel said. This is largely because of a lack of adequate money and time on the part of dealerships and a shortage of trainers nationwide, he said. The situation worsened during the pandemic, which further limited training and experience opportunities, he added.