Category
Retail
Tomorrow's consumers want a different dealership experience, survey shows
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A new study finds 86 percent of consumers want to complete at least one step of the new-vehicle purchase process online, with 60 percent of consumers saying they would use the time saved on getting to know the vehicle more.
(DAVID PHILLIPS)
Author
SK
By:
Sarah Kominek
January 23, 2020 05:25 PM
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