DETROIT -- Tesla Inc. has opened its first brick-and-mortar service center in Michigan — and is preparing an adjacent Tesla Gallery — months after a legal victory gave the automaker a foothold in a state where its operations were previously barred.
The building, located 41 miles northwest of Detroit in Clarkston, Mich., features prominent Tesla signage, "Coming soon" decals and a parking lot filled with more than a dozen luxury electric vehicles.
The service center has been open since early March, offering software diagnostics and resolutions, hardware adjustments and parts replacements, according to a Tesla spokesman. Customers can schedule service appointments online, on their Tesla app or in person.
A sign on a window this month informed visitors of a new touch-free service experience in light of the coronavirus pandemic, allowing customers to scan a QR code to check in for an appointment. A table near the front of the service center had a sheet with further safety instructions and a bottle of hand sanitizer.
The spokesman did not provide an opening date for the gallery. Michigan remains under a stay-at-home order because of the coronavirus pandemic until May 28, and auto sales have been allowed online only.