Chris Walsh learned he would become president of Reynolds and Reynolds during his performance review. It was unexpected, to say the least.
"It came as quite a surprise. When my boss (CEO Tommy Barras) brought me in for my annual review and went through [it], the last page was 'Here's what I want [you] to do going forward,' " Walsh, 58, recalled.
The second-generation Reynolds employee became president of the retail automotive software giant Jan. 27, 2022. His mandate: To help the Dayton, Ohio, company continue efforts to simplify its dealership management system contracts and improve relationships with dealer customers who saw Reynolds as inflexible, particularly under the leadership of controversial longtime CEO Bob Brockman, Barras' predecessor.