New York, Pennsylvania showrooms closed, service departments open; California dealers 'scrambling' for clarity on opening or closing
Skip to main content
Sister Publication Links
  • Automotive News Canada
  • Automotive News Europe
  • Automotive News China
  • Automobilwoche
AN-LOGO-BLUE
Subscribe
  • Subscribe
  • Account
  • login
  • HOME
  • NEWS
    • Dealers
    • Automakers & Suppliers
    • News by Brand
    • Cars & Concepts
    • Coronavirus Coverage
    • China
    • Shift
    • Mobility Report
    • Special Reports
    • Digital Edition Archive
    • This Week's Issue
    • Working online to book COVID shots, office manager Billie Jean Pellet “typed so fast smoke came off the keyboard,” said dealer Earl Stewart.
      Dealership team hunts for vaccine
      Hope stalls for rebound in European auto sales
      Dana net income falls 53% in Q4
      Daimler hq Stuttgart web.jpg
      Daimler expects to recover production lost to chip shortage amid bullish outlook for 2021
    • Changan
      Huawei, battered by U.S. sanctions, plans foray into EVs, report says
      VW China
      Top VW China exec said to eye joining Renault as local CEO
      Geely to create separate EV business unit
      Valeo, Faurecia outperform China market in 2020
    • Detroit Aerial Panorama during sunset
      Developing future workers to fuel growth in mobility
      Getting around in Las Vegas often involves long waits for a crowded monorail ride, below, or taking escalators up and down to cross elevated pedestrian walkways along the Strip.
      Las Vegas offers best and worst in transportation challenges
      Where is transportation headed?
      In pandemic environment, RV industry ‘roaring back'
    • Electric vehicle recharger
      Consumers on the fence about EVs, J.D. Power says
      Joby
      Toyota's air taxi partner Joby to go public in $6.6 billion deal; firm hires Ford exec
      The Fisker Ocean electric vehicle on display
      Fisker to form EV partnership with Foxconn
      Motional moment: Driverless testing begins in Las Vegas
    • Elon Musk interview
      Tesla’s Model Y, on sale since March, is a showcase of EV technologies competitors will benchmark.
      Technologies of Electrification
      Cadillac’s Lyriq EV will be unveiled Aug. 6.
      Future Product Pipeline
      A CALL TO ACTION
    • Dealer lots could stay emptier long term
      Toshihiro Mibe is a veteran powertrain engineer, which has put him in close contact with the challenges Honda is facing.
      A return to tradition in Honda's new CEO
      Va. dealers pivot on emissions rules
      By hook or by crook: Hyundai, Kia system goes down
    • Access F&I
    • Fixed Ops Journal
    • Marketing
    • Used Cars
    • Retail Technology
    • Sales
    • Best Practices
    • Dealership Buy/Sell
    • NADA
    • NADA Show
    • Automakers
    • Manufacturing
    • Suppliers
    • Regulations & Safety
    • Executives
    • Talk From The Top
    • Leading Women Network
    • Guide to Economic Development
    • PACE Awards
    • Management Briefing Seminars
    • World Congress
    • Aston Martin
    • BMW
      • Mini
      • Rolls-Royce
    • Daimler
      • Mercedes Benz
      • Smart
    • Fiat Chrysler
      • Alfa Romeo
      • Chrysler
      • Dodge
      • Ferrari
      • Fiat
      • Jeep
      • Maserati
      • Ram
    • Ford
      • Lincoln
    • General Motors
      • Buick
      • Cadillac
      • Chevrolet
      • GMC
      • Holden
    • Honda
      • Acura
    • Hyundai
      • Genesis
      • Kia
    • Mazda
    • McLaren
    • Mitsubishi
    • Nissan
      • Infiniti
    • PSA
      • Citroen
      • Opel
      • Peugeot
    • Renault
    • Subaru
    • Suzuki
    • Tata
      • Jaguar
      • Land Rover
    • Tesla
    • Toyota
      • Lexus
    • Volkswagen
      • Audi
      • Bentley
      • Bugatti
      • Lamborghini
      • Porsche
      • Seat
      • Skoda
    • Volvo
    • (Discontinued Brands)
    • Virtual reveals (Sponsored)
      • MITSUBISHI: 2022 Outlander
      • NISSAN: 2022 Pathfinder and 2022 Frontier
      • GENESIS: 2021 GV80
      • KIA: 2021 K5
      • LEXUS: 2021 IS
      • NISSAN: 2021 Rogue
      • TOYOTA: 2021 Venza and 2021 Sienna
    • Auto Shows
      • Detroit Auto Show
      • New York Auto Show
      • Los Angeles Auto Show
      • Chicago Auto Show
      • Geneva Auto Show
      • Paris Auto Show
      • Frankfurt Auto Show
      • Toronto Auto Show
      • Tokyo Auto Show
      • Shanghai Auto Show
      • Beijing Auto Show
    • Future Product Pipeline
    • Photo Galleries
    • Car Cutaways
    • Design
  • OPINION
    • Blogs
    • Cartoons
    • Keith Crain
    • Automotive Views with Jason Stein
    • Columnists
    • China Commentary
    • Editorials
    • Letters to the Editor
    • Send us a Letter
    • Gerry McGovern is right man to steer Jaguar reinvention
      Forget the Ford GT; Moray Callum's biggest hit is the aluminum F-150
      Nikon turns lens on auto factory, build quality
      Bosch_information_domain_computer web.jpg
      Bosch, Continental battle to supply the brain of the connected car
    • view gallery
      1 photos
      Chip Shortage
      Jaguar is about to undergo its fourth reinvention in five decades as owner Tata Group takes a second crack at shaking up a brand whose glorious past has rarely translated into a profitable present or sustainable future.
      view gallery
      9 photos
      Leo Michael Cartoons - Q1 2021
      Dealers hiring from hospitality sector
      view gallery
      1 photos
      Hospitality Hires
      view gallery
      1 photos
      No ICE, Please
    • Shifting gears away from the stick shift
      SEMA still a wonderful circus
      Penske still has plenty of races to win
      Ford's turn in the hot seat
    • February 23, 2021 | Reliability continues to soar
      February 16, 2021 | Apple looks to take bite out of automotive
      February 9, 2021 | ‘Super’ opportunity for automakers
      February 2, 2021 | GM is all-in on EVs but will consumers follow?
    • Dave Versical
      The ad that has dealers fighting mad
      John DeMarco
      How to manage a downturn? Clues are in the data
      Cam Hitchcock
      Benefits remain clear for on-site used-car auctions
      Dan Shine
      Optimism for the future despite crisis, change
    • Shanghai hints at how Chinese cities will pursue electrification
      How Tesla, GM transformed EV market in 2020
      Is sales recovery nearing an end?
      Beijing's uphill battle to boost EV sales
    • Taiwan Semicon microchips BB web.jpg
      Chip shortage shows need for new thinking
      Digital demands squeeze smaller auto retailers
      President Joe Biden’s move to electrify all government vehicles could push forward charging infrastructure development.
      Dealers aren't wrong to be wary of EV hype
      Economy needs assistance, but dealers do not
    • Buying EV without dealer is just easier
      Dealers are right to worry about EVs
      Chrysler's legacy should continue
      GM's move to EVs is move for stability
  • DATA CENTER
  • VIDEO
    • AutoNews Now
    • First Shift
    • Special Video Reports
    • Weekend Drive
    • AutoNews Now: Most buyers still undecided on EVs, J.D. Power finds
      AutoNews Now: Biden tackles chip shortage with lawmakers, order
      AutoNews Now: Kia aims to disrupt 'staid' minivan segment with Carnival
      AutoNews Now: Cherokee Nation to Jeep: Stop using our name
    • First Shift: Tesla output in Calif. resumes after 2-day shutdown
      First Shift: Ford's Farley: 'We need to bring battery production to the U.S.'
      First Shift: Hyundai to replace EV batteries in $900M recall
      First Shift: Hyundai starts next-gen EV push with Ioniq 5 crossover
    • COVID, chips and checks: Sales headwinds and tailwinds for 2021
      N.J. dealer helps position peers for ‘electric revolution’
      DCH Millburn Audi
      'Finding the diamond in the rough': How 2020's No. 1 dealership retains talent
      Don Johnson Motors
      'Distinctive culture' cuts turnover, carves career paths at Wis. dealership group
    • Why the pickup is the auto industry's 'battleground'
      Carlos Ghosn's quest to restore his reputation
      Why Ford must execute to avoid 'deep trouble'
      Why Honda is 'locked and loaded' for 2020
  • EVENTS & AWARDS
    • Events
    • Awards
    • Congress Conversations
    • Retail Forum: NADA
    • Canada Congress
    • Europe Congress Conversations
    • Leading Women Conference
    • Fixed Ops Journal Forum
    • ANE Shift
    • Shift: Mobility at a Crossroads
    • Shift: The Future of Mobility (CES)
    • 100 Leading Women
    • 40 Under 40 Retail
    • All-Stars
    • Best Dealerships To Work For
    • PACE Program
    • Rising Stars
    • Europe Rising Stars
  • JOBS
  • AN Solutions
  • +MORE
    • Leading Women Network
    • Podcasts
    • Webinars
    • In the Driver's Seat
    • Publishing Partners
    • Classifieds
    • Companies on the Move
    • People on the Move
    • Newsletters
    • Contact Us
    • Media Kit
    • RSS Feeds
    • Shift: A Podcast About Mobility
    • Special Reports Podcasts
    • Daily Drive Podcasts
    • AAM
    • Gentex
    • Reputation.com
    • Ricardo
    • Ricardo
    • Allstate: Want more from your F&I?
    • Ally: Navigating the future of automotive retailing
    • Amazon Web Services: Any place, any time, any channel
    • Amazon Web Services: The power of the cloud
    • Amazon Web Services: Universal translator: Harnessing sensor data to build better automotive software
    • Epic Games: Transforming the auto industry with digital assets
    • FTI Consulting: Crisis as a catalyst for change
    • Google: 5 trends shaping the auto industry's approach to a new normal
    • IHS Markit: Automotive loyalty in the wake of the COVID-19 recession
    • IHS Markit: Autonomous vehicles: Automotive and transportation disruption
    • IHS Markit: COVID-19: The future mobility delusion
    • Level5: 2020 Automotive E-Commerce Report
    • Naked Lime: Bring social reputation together as part of big-picture marketing
    • Wells Fargo Auto: Switching gears from LIBOR to SOFR
    • Ally: Do It Right
    • DealerSocket
    • Deloitte: Cyber everywhere: Preparing for automotive safety in the face of cyber threats
    • Facebook: The road to a zero-friction future
    • Guide To Economic Development
    • PayPal Credit: How consumer financing helps drive sales for online auto parts retailers
MENU
Breadcrumb
  1. Home
  2. Dealers
March 20, 2020 10:58 AM

N.Y., Pa. showrooms close, service bays open; more states face crisis

Melissa Burden
  • Tweet
  • Share
  • Share
  • Email
  • More
    Print
    Pennsylvania dealers
    Pennsylvania Automotive Association website

    Hundreds of Pennsylvania dealerships have been forced to close physical sales operations under an order from Gov. Tom Wolf that all non-life-sustaining businesses close effective Thursday evening to help slow the spread of the coronavirus.

    Dealerships in New York, California, Illinois, and other states face similar types of government orders as leaders try to quell the spread of the virus, but terms and definitions vary by state. The key question: Are auto dealerships an "essential" business? 

    The Pennsylvania Automotive Association said dealership sales operations were to cease at 8 p.m. Thursday, while service, repair and parts may remain open, according to a post on its website.

    "To protect the health and safety of all Pennsylvanians, we need to take more aggressive mitigation actions," Wolf said in a statement. "This virus is an invisible danger that could be present everywhere. We need to act with the strength we use against any other severe threat. And, we need to act now before the illness spreads more widely."

    A state list of impacted businesses says automobile dealers may not continue to operate physical operations, while automotive parts, accessories and tire stores and automotive repair and maintenance stores can stay open.

    "We are looking to get further clarification regarding Internet sales and delivery," the dealer association said on its website.

    John Devlin, CEO of the Pennsylvania Automotive Association, said the group is advocating for sales to remain open for its 880 new-vehicle dealers and about 90 medium-duty and heavy-duty dealers.

    "All of them support essential services that remain open, hospitals, pharmacies and food stores just to name a few," Devlin said in an email to Automotive News. "People need transportation to get to these critical jobs and we should not send them to a neighboring state if they want to buy, lease, rent and receive a loaner."

    Wolf previously had requested nonessential businesses in four counties near Philadelphia be shut for 14 days to help prevent the spread of the virus.

    New York, Illinois

    Meanwhile, New York Gov. Andrew Cuomo on Friday said he planned to sign an executive order mandating that 100 percent of the state’s workforce stay home, excluding essential services. The order takes effect Sunday at 8 p.m.

    Auto repair facilities have been deemed essential, and so can continue operating after the order takes effect. 

    Mark Schienberg, president of the Greater New York Automobile Dealers Association, said he has been having conversations with the governor’s office about a modification to the order to allow for digital and remote vehicle sales transactions. 

    Otherwise, dealership sales showrooms in New York will have to close Sunday at 8 p.m. until further notice. Messages seeking comment were left with the governors’ office Friday afternoon. 

    Also, Illinois Gov. J.B. Pritzker on Friday ordered Illinois residents “not involved in ‘essential’ activities to stay home for at least the next two weeks,” according to Crain’s Chicago Business, an affiliate of Automotive News.

    Illinois Automobile Dealers Association President Pete Sander said Friday that his organization believes the 750 franchised car and truck dealerships in the state can keep service and sales open and is pleased the governor recognizes dealerships are essential businesses.

    Sander, citing the order, said gas stations, auto supply stores, auto repair and related facilities and bicycle shops are considered essential businesses in the transportation sector.

    The association said in an update on its website Wednesday that it had reached out to the Illinois governor’s office asking that he deem dealerships as an essential business.

    “We specifically requested that Illinois ensure that our state’s motor vehicle fleet remains as safe and operational as possible by considering vehicle repair, maintenance and sales facilities as essential operations when officials impose certain requirements due to the coronavirus outbreak,” according to the association.

    Layoffs begin

    Rob Cochran, CEO of the #1 Cochran dealership group with about two dozen rooftops in Pennsylvania, is temporarily laying off a several hundred employees after he had to shut down sales operations Thursday evening.

    “We closed the sales side of all the stores as required by law,” he told Automotive News. “Now we’ll be operating the service and parts areas moving forward and just doing the very best we can to take care of our customers and make sure their vehicles are operating properly, safety recalls are executed and keep our team members in the safest possible environment.”

    Cochran said sales had dipped in recent days, but service has been “virtually normal.”

    “One could debate the essentiality of sales because there are people out there that need a car if something happens to their car and they need to get another car,” he said. “But unfortunately there’s a disagreement in that position with that state.”

    Cochran said he is hopeful he’ll be able to operate some form of Internet sales going forward.

    On Thursday, the U.S. Department of Homeland Security and Cybersecurity and Infrastructure Security Agency issued guidance that lists automotive repair and maintenance facilities among the essential critical infrastructure workforce. Dealership sales operations are not listed. The guidance is aimed to help state and local officials as they consider restrictions due to coronavirus.

    California open or close?

    Also Thursday, California Gov. Gavin Newsom announced a stay-at-home order for Californians to mitigate the impact of the virus. Numerous counties and municipalities in the state had issued similar orders earlier that led to some dealerships closing or opting to shut sales operations while service continued.

    It was not immediately clear whether dealerships would be among businesses forced to close in California under the governor's order, which says workers in 16 "critical infrastructure sectors" can continue their work. One of those sectors is transportation systems.

    Brian Maas, president of the California New Car Dealers Association, said his association is working to get clarity from the governor’s office on whether Newsom’s order preempts local orders and if auto sales are prohibited.

    Maas said that on Thursday, Los Angeles city and county both issued orders impacting dealerships, further leading to confusion.

    “They’re all scrambling to try to figure out what this means,” Maas said of the 1,400 rooftops across California.

    Maas said the association believes under the governor’s order and under federal guidance that service and parts can remain open.

    But until the association has an answer from the governor’s office “we’re suggesting to dealers that they strongly consider minimizing sales activity.”

    CarMax, the nation’s largest used-vehicle retailer, said Friday it temporarily closed 27 stores in California until further notice, and now had 38 stores closed due to the coronavirus -- up from five earlier in the week.

    The retailer said stores in Doral and Miami Lakes, Fla., would be closed effective Friday through March 27. It also temporarily had four stores closed in Nevada and five in Pennsylvania.

    Retail giant AutoNation Inc.'s California stores remain open, Chief Marketing Officer Marc Cannon said early Friday.

    "Every store is open for sales and service," he said. "We're an essential business."

    AutoNation, the nation's largest new-vehicle retailer, launched "store to door" home delivery nationwide this week, and it has been going strong, Cannon said.

    David Muller contributed to this report.

    RECOMMENDED FOR YOU
    Dealer anniversaries
    Letter
    to the
    Editor

     

     

    Send us a letter

    Have an opinion about this story? Click here to submit a Letter to the Editor, and we may publish it in print.

    Recommended for You
    Dealership team hunts for vaccine
    Dealership team hunts for vaccine
    Va. dealers pivot on emissions rules
    Va. dealers pivot on emissions rules
    Canadian dealers have Lone Star in their eyes
    Sponsored Content: Consumer Preferences Are Changing: Is your dealership prepared to deliver flexible purchase options?
    Sign up for free newsletters
    EMAIL ADDRESS

    Please enter a valid email address.

    Please enter your email address.

    Please verify captcha.

    Please select at least one newsletter to subscribe.

    See more newsletter options at autonews.com/newsletters.

    You can unsubscribe at any time through links in these emails. For more information, see our Privacy Policy.

    Digital Edition
    Automotive News 2-22-21
    THIS WEEK'S EDITION
    See our archive
    Fixed Ops Journal
    Fixed Ops Journal 2-8-21
    Read the issue
    See our archive
    RETAIL TECHNOLOGY NEWSLETTER: Sign up for our Tuesday afternoon newsletter that breaks down the latest developments in how technology is changing the auto sales landscape.
    AUTOMOTIVE NEWS TV WITH TOM WOROBEC: Sign up for our afternoon newscast and catch up on the top news of the day with our brief video roundup.
    Get Free Newsletters

    Sign up and get the best of Automotive News delivered straight to your email inbox, free of charge. Choose your news – we will deliver.

    Subscribe Today

    Get 24/7 access to in-depth, authoritative coverage of the auto industry from a global team of reporters and editors covering the news that’s vital to your business.

    Subscribe Now
    Connect With Us
    • Facebook
    • Instagram
    • LinkedIn
    • Twitter

    Our mission

    The Automotive News mission is to be the primary source of industry news, data and understanding for the industry's decision-makers interested in North America.

    AN-LOGO-BLUE
    Contact Us

    1155 Gratiot Avenue
    Detroit, Michigan
    48207-2997

    (877) 812-1584

    Email us

    Automotive News
    ISSN 0005-1551 (print)
    ISSN 1557-7686 (online)

    Fixed Ops Journal
    ISSN 2576-1064 (print)
    ISSN 2576-1072 (online)

    Resources
    • About us
    • Contact Us
    • Media Kit
    • Subscribe
    • Manage your account
    • Reprints
    • Ad Choices Ad Choices
    • Sitemap
    Legal
    • Terms and Conditions
    • Privacy Policy
    • Privacy Request
    Automotive News
    Copyright © 1996-2021. Crain Communications, Inc. All Rights Reserved.
    • HOME
    • NEWS
      • Dealers
        • Access F&I
        • Fixed Ops Journal
        • Marketing
        • Used Cars
        • Retail Technology
        • Sales
        • Best Practices
        • Dealership Buy/Sell
        • NADA
        • NADA Show
      • Automakers & Suppliers
        • Automakers
        • Manufacturing
        • Suppliers
        • Regulations & Safety
        • Executives
        • Talk From The Top
        • Leading Women Network
        • Guide to Economic Development
        • PACE Awards
        • Management Briefing Seminars
        • World Congress
      • News by Brand
        • Aston Martin
        • BMW
          • Mini
          • Rolls-Royce
        • Daimler
          • Mercedes Benz
          • Smart
        • Fiat Chrysler
          • Alfa Romeo
          • Chrysler
          • Dodge
          • Ferrari
          • Fiat
          • Jeep
          • Maserati
          • Ram
        • Ford
          • Lincoln
        • General Motors
          • Buick
          • Cadillac
          • Chevrolet
          • GMC
          • Holden
        • Honda
          • Acura
        • Hyundai
          • Genesis
          • Kia
        • Mazda
        • McLaren
        • Mitsubishi
        • Nissan
          • Infiniti
        • PSA
          • Citroen
          • Opel
          • Peugeot
        • Renault
        • Subaru
        • Suzuki
        • Tata
          • Jaguar
          • Land Rover
        • Tesla
        • Toyota
          • Lexus
        • Volkswagen
          • Audi
          • Bentley
          • Bugatti
          • Lamborghini
          • Porsche
          • Seat
          • Skoda
        • Volvo
        • (Discontinued Brands)
      • Cars & Concepts
        • Virtual reveals (Sponsored)
          • MITSUBISHI: 2022 Outlander
          • NISSAN: 2022 Pathfinder and 2022 Frontier
          • GENESIS: 2021 GV80
          • KIA: 2021 K5
          • LEXUS: 2021 IS
          • NISSAN: 2021 Rogue
          • TOYOTA: 2021 Venza and 2021 Sienna
        • Auto Shows
          • Detroit Auto Show
          • New York Auto Show
          • Los Angeles Auto Show
          • Chicago Auto Show
          • Geneva Auto Show
          • Paris Auto Show
          • Frankfurt Auto Show
          • Toronto Auto Show
          • Tokyo Auto Show
          • Shanghai Auto Show
          • Beijing Auto Show
        • Future Product Pipeline
        • Photo Galleries
        • Car Cutaways
        • Design
      • Coronavirus Coverage
      • China
      • Shift
      • Mobility Report
      • Special Reports
      • Digital Edition Archive
      • This Week's Issue
    • OPINION
      • Blogs
      • Cartoons
      • Keith Crain
      • Automotive Views with Jason Stein
      • Columnists
      • China Commentary
      • Editorials
      • Letters to the Editor
      • Send us a Letter
    • DATA CENTER
    • VIDEO
      • AutoNews Now
      • First Shift
      • Special Video Reports
      • Weekend Drive
    • EVENTS & AWARDS
      • Events
        • Congress Conversations
        • Retail Forum: NADA
        • Canada Congress
        • Europe Congress Conversations
        • Leading Women Conference
        • Fixed Ops Journal Forum
        • ANE Shift
        • Shift: Mobility at a Crossroads
        • Shift: The Future of Mobility (CES)
      • Awards
        • 100 Leading Women
        • 40 Under 40 Retail
        • All-Stars
        • Best Dealerships To Work For
        • PACE Program
        • Rising Stars
        • Europe Rising Stars
    • JOBS
    • AN Solutions
    • +MORE
      • Leading Women Network
      • Podcasts
        • Shift: A Podcast About Mobility
        • Special Reports Podcasts
        • Daily Drive Podcasts
      • Webinars
      • In the Driver's Seat
        • AAM
        • Gentex
        • Reputation.com
        • Ricardo
        • Ricardo
      • Publishing Partners
        • Allstate: Want more from your F&I?
        • Ally: Navigating the future of automotive retailing
        • Amazon Web Services: Any place, any time, any channel
        • Amazon Web Services: The power of the cloud
        • Amazon Web Services: Universal translator: Harnessing sensor data to build better automotive software
        • Epic Games: Transforming the auto industry with digital assets
        • FTI Consulting: Crisis as a catalyst for change
        • Google: 5 trends shaping the auto industry's approach to a new normal
        • IHS Markit: Automotive loyalty in the wake of the COVID-19 recession
        • IHS Markit: Autonomous vehicles: Automotive and transportation disruption
        • IHS Markit: COVID-19: The future mobility delusion
        • Level5: 2020 Automotive E-Commerce Report
        • Naked Lime: Bring social reputation together as part of big-picture marketing
        • Wells Fargo Auto: Switching gears from LIBOR to SOFR
        • Ally: Do It Right
        • DealerSocket
        • Deloitte: Cyber everywhere: Preparing for automotive safety in the face of cyber threats
        • Facebook: The road to a zero-friction future
        • Guide To Economic Development
        • PayPal Credit: How consumer financing helps drive sales for online auto parts retailers
      • Classifieds
      • Companies on the Move
      • People on the Move
      • Newsletters
      • Contact Us
      • Media Kit
      • RSS Feeds