Introducing an additional step to the login process can help protect dealerships from the threat of cyberattacks.
The technique, known as multifactor authentication or two-factor authentication, increases the challenge for a criminal seeking to breach the system. A hacker would need to obtain each of the required inputs to impersonate the user, in contrast with a system that could be accessed with, say, a stolen password alone.
"It's essential," Helion Technologies President Erik Nachbahr said during an Automotive News Retail Forum: Dealer Discussions panel on Nov. 4.