Berman Subaru of Chicago became a refuge for music school students fleeing a fatal police shootout with a bank robbery suspect and helped save a 15-year-old who was injured.
The Nov. 19 shootout happened across the street from the store.
"I just saw eight to 10 kids crying, and I didn't know what was going on, so I instinctively grabbed some water and some snacks and comforted them the best way I knew how," an employee told NBC Chicago.
Customers and employees took cover on office floors and under vehicles in the showroom. While locking a side door, an employee found a teen who had collapsed near the sidewalk after being accidentally hit by a police bullet.
Employees took the frightened students to the lounge area and turned up the TV volume to mask the sound of sirens. The children stayed inside the dealership for about two hours before police interviewed and released them.