Honda dealership finds hybrid roles help lift customer satisfaction
Clockwise from left: Perry Cook, Continental Nissan and Continental Honda-Acura general sales manager; Cindy Merry, Continental Auto Group finance director; Daimen Boni, president of Mountain States Dealer Services; Jason Ramos and Albert Sasu, dealership hybrid staffers; and Nume Daengpairoch, sales and F&I hybrid manager, during a training session last month
