Canada Best Practices

How a Winnipeg dealer turns routine service into new sales and used inventory

Nick Guffei, general manager of Crown Nissan in Winnipeg, says the dealership offers appraisals to customers whose vehicles are in for service. “We typically will see 10 to 15 per cent of our service clients agree to an appraisal, and then we usually turn 20 per cent of those into deals.” (Kelly Taylor)
KT
By:
Kelly Taylor
June 18, 2019 02:46 PM

Featured Stories

Mobility
Robots in auto manufacturing are getting smarter. Here’s how

The developments can help manufacturers pivot from specialized to multipurpose needs during skills shortages and other challenges.

MB
By:
Molly Boigon
Robots in auto manufacturing are getting smarter. Here’s how
Manufacturing
U.S. tariff countdown has nations racing to turn talks into deals
JL
By:
Jenny Leonard and Brendan Murray, Bloomberg
U.S. tariff countdown has nations racing to turn talks into deals
Manufacturing
U.S. automakers want preferential tariffs for Canada and Mexico over the UK
JI
By:
John Irwin
U.S. automakers want preferential tariffs for Canada and Mexico over the UK
Stellantis
Stellantis uses AI to bring back late ‘Imported from Detroit’ ad voice for a new patriotic campaign
ES
By:
E.J. Schultz, Ad Age
Stellantis uses AI to bring back late ‘Imported from Detroit’ ad voice for a new patriotic campaign