General manager: Steven Taylor

Dealership group: Group 1 Automotive

Full-time employees: 62

Taylor on improving employee retention: “We recognize our employees’ work anniversaries and birthdays and have frequent conversations with employees about their careers.”

Taylor on offering a long-term career path: Employees “sit down with our HR director and GM to discuss their long-term goals. This enables ... a career path where they can be developed.”

Taylor on diversity, equity and inclusion: “It is a priority at our dealership. We believe having a diverse staff sends a message to our customers that all are welcome.”

Taylor on recruiting and retaining employees of varying ethnic and cultural backgrounds: “Employees and managers are provided diversity training. In addition, we conduct an annual employee engagement survey to allow our employees to provide feedback on areas we may need to improve, which assists with retention.”