General manager: Josh Irvine

Dealership group: Group 1 Automotive

Full-time employees: 113

Irvine on improving employee retention: “Work balance with four-day workweeks for all staff; schedule flexibility; and moving several commission positions to an hourly pay structure. We recognize tenure for the staff members and provide them awards for anniversaries.”

Irvine on offering a long-term career path: “Management meets with all new hires and staff to make sure we understand what their career goals are. We also look to promote from within, which shows employees there are opportunities for advancement. We meet every 60 days with the employee to make sure they are getting the support and mentoring to grow with us.”

Irvine on diversity, equity and inclusion: “It is extremely important to our business. ... We participated in management training on this topic, and we also survey our staff to make sure we [are] following through on our promise to support this. We make changes to address any concerns.”

Irvine on parental leave: “We are proud to offer paid maternity and paid parental bonding leave to show our support of families and to promote a better work-life balance. These are great benefits for recruiting and retention as well as the right thing to do!”

Irvine on best practices to improve operations: “Open-door policy to all staff — we want feedback, and we make sure we move forward with action plans. We allow casual dress attire. ... We promote growth with all staff, and we make sure we provide them the tools it will take to get to the next level. Full transparency with our staff; we make sure that every employee is aware of any store changes.”