General manager: Gary Palmer

Dealership group: Penske Automotive Group

Full-time employees: 95

Palmer on improving employee retention: “[We] do monthly employee engagement appreciation events and also do some special off-site engagement events.”

Palmer on diversity, equity and inclusion: “Penske is a company where people help people move ahead. One way we do this is by promoting a culture and an environment that embraces diversity and inclusion. As a result, we are a stronger, more competitive dealership that better reflects our customers [and] our community we serve.”

Palmer on recruiting and retaining women: “Kearny Mesa Toyota encourages women at every level of our organization through professional development.”

Palmer on changes to promote work-life balance: “Make sure employees take their time off and be supportive for employees to attend their family members’ games and school events.”