General manager: Sam Abou-Ateih

Dealership group: Penske Automotive Group

Full-time employees: 27

Abou-Ateih on changes to employment practices because of recent industry disruptions like the inventory crisis: “One measure we took [was] to offer raises to all our technicians and hourly employees.”

Abou-Ateih on how employment practices could change with the industry shift to electric vehicles: “We do not feel that we need to make drastic changes to our practices. However, and going forward, we have to recruit employees who are savvy with today’s technologies.” 

Abou-Ateih on improving employee retention: “We will continue [offering] multiple social events inside and outside the dealership. We also need to make sure that our employees are well-compensated.” 

Abou-Ateih on offering a long-term career path: “We always promote from within and offer extensive technical and leadership training. For new technician hires, we offer tuition reimbursement for up to $21,000.” 

Abou-Ateih on diversity, equity and inclusion: “We promote diversity thru our hiring practices and continuous training. Promoting a diverse and inclusive work force and environment is critical to supporting our employees as well as our customers.” 

Abou-Ateih on hiring with a mindset around diversity, equity and inclusion: “Our jobs are pushed to dozens of sites focused on diversity via third-party affiliates or vendors. Additionally, by employing a team of internal recruiters who use standard interview guides, we ensure consistency in the interview process that removes potential bias.”

Abou-Ateih on recruiting and retaining women: “From using gender-neutral job post language to highlighting the accomplishments of our current female employees, we put our inclusive culture at the forefront.”

Abou-Ateih on changes to promote work-life balance: “We have shortened hourly work schedules, close Sundays and offer flexible hours.”